Chinar On The Island, Staten Island NY

We were invited to a banquet on August 27th to CHINAR on Staten island. We have been to this restaurant before but it never looked so neglected and dirty. First thing that caught my eyes was the front of the restaurant- very unkept and neglected.weeds were consuming the entire outdoor area.some weeds were plucked and just thrown on the floor, cigarette buds and cigarette packs by the entrance doors. There used to be decorative ever greens in the big pots by the parking lot which died due to draught and not watering and now the pots were just used as a place for garbage which was very unappealing. The first impression was very untidy and unwelcoming. Another big area that was very disgusting was the women's bathroom. Very very dirty, old and outdated. Toilet seats were covered in blue stains from the cleaners and were no longer white but gray and all rubbed off, no toilet paper in the stalls, stalls were all dirty with brown stains and rusted and looked like they were not cleaned in months, floors were cracked and dirty, there was a huge brown hand towel roll just standing by the sink which was all wet from people trying to rip off the tissue with wet hands.it's not so hard to install a dispenser.
The restaurant also seemed to be very understaffed. Usually each party gets a waiter or 2 who is there to serve the food and alcohol to the guests for that one party.we had no server at our party unless we called them. There were about 3 other parties and a few individual tables on the other side of the restaurant besides us. It was obvious the waiters were serving the other parties in the next hall as well and could not handle the amount of guests to provide quality service.
The only reason I am giving two stars is because the food was absolutely delicious. Kudos to the chef! However the quantity of food was way less than we usually experienced. We had 8 people on our end of the table and the dishes that came out were only enough for like 3 people. For example, there was a fish dish with mashed potatoes which only had 3 small pieces of fish. If u stepped away to dance u did not get to try the dish because there was just not enough for all.

I was invited as a guest to a wedding anniversary. This restaurant had a very unprofessional level of service. The plates were served in blue rubber gloves! The Pandemic is over and this is not the presentation you’d want to see in a five-star restaurant. In a five-star restaurant you do not expect dirty forks and knives falling from writers’ hands making the floor dirty, greasy, and slippery. I was also expecting that wine and other liquor would be poured, or at least offered, to the guests. I felt like we came to a self-service Chinese buffet rather than a 5 star restaurant. Utensils were also wrapped inside napkins like in a lunch room rather than nicely decorated.
If you really want to enjoy the food AND experience a five-star service I would suggest to think about a different place

Never again!
This restaurant is known for very delicious food, and we decided to make a banquet for 25 people to celebrate our wedding anniversary. It was a disaster, even though the food was delicious as usual! There was just not enough of it compared to other times we were here. The amount of food served was half of the expected! Two menu dishes were not served at all. I cannot imagine people in a restaurant sitting at empty tables with empty plates and waiting for the dessert for an hour! Half the guests left without eating the cake, because there were not enough clean plates to set the table for dessert timely.
We feel our guests were dishonored, and we are very disappointed by extremely unprofessional management and service. The waiters do not know their basic responsibilities and skills. Before the party started, they were asked to arrange napkins in a decorative way. The response was they did not know how to do it and continued talking on their cell phones.
What a shame!
Neither the money for missing food nor DEPOSIT MONEY was ever returned.
Indecent and unprofessional business.

Booked a banquet for a special occasion. For the per-person price paid, there was certainly a shortage of food. I thought it might have been just me as I was hosting/dancing and just didn’t get a chance to eat, but the following day most of the guests were complaining that the first time in their lives they left the "Russian" restaurant literally hungry. The manager was trying to convince us that our company were super big eaters, that is why nothing was left on the plates. How nice! Most of the people didn't even taste more than two dishes out of eight main courses on the menu, because everything else was eaten immediately being served in a very small amount. Personally I ate two slices of salmon, two spoonfuls of salad, mashed potatoes with a tiny piece of fish, and a lamb chop. I'm probably "the biggest eater" in the company.
It is definitely not worth what we paid for a plate.
Additionally, we bought a very specific type of champagne for one of our specialty drinks. However, the waiter brought out a completely different champagne that was cheaper and did not work with our recipe. He said that the other waiter mixed all the champagne bottles up, and he did not know which one was ours. Very cheap and unprofessional. The guests were also sitting behind the table with empty glasses as the waiters didn’t bother pouring, or even offering, any beverages. This is a common expectation from such a highly rated restaurant, which didn’t happen. When the waiters finally showed up, I was shocked to see them in blue rubber gloves, like they came to clean the bathroom, not serve food to people. Overall, very disappointing.

The dinner was tasty. The service was good. There was no bartender but the waitress served me the largest glasses of Georgian wine. I would go back. The mash potatoes were bland.

The restaurant was lovely, the service was outstanding, the meal was delicious, and the atmosphere was wonderful.

Nice place, delicious multi cultural cuisine, beautiful and friendly staff. Would recommend to a friend.

The staff the owner the food you couldn’t get any better. I absolutely love this place the atmosphere the live music the best on the island go see for yourself you won’t be disappointed.

As a photographer, I arrive to an event early, before clients arrive to setup. I get to see the way the staff is amongst them selves, the so-called, behind the scene view. Given that and how establishment is when clients arrive. 5/5 is the only fair grade I can give.

One of my go-to places to grab some food.very good location, clean, and excellent service. A must try!

Awesome, great food, great service. I come all the way from the Bronx. Cant wait for sundays brunch.

Food was dry and nothing special. Service was pretty poor and waitress was rude. And on top of that, they have the audacity to add a 15 percent "service charge, " and write that gratuities not included. Will definitely never return here again.

Chinar, Always a pleasant experience. Delicious food, attentive service and an overall pleasant environment. Live background music. Dance floor is available. Private rooms for events are there to book. Enjoy.

Beautiful place and atmosphere, delicious food, and professional and friendly staff. I went for the first time and definitely will be going back! Highly recommended!

The food was good and the singers were fantastic BUT.the bathrooms were disgusting, like filthy rest area nasty bathrooms and the restaurant itself was very outdated. When a bathroom in a restaurant is that filthy it makes me wonder how clean their kitchen is. The servers were on point and attentive. The owners of this place should be ashamed, you make so much money and you can’t hire someone to fix your plumbing and clean your bathroom?