Citi, Brooklyn NY

I have to give the old lady teller a negative review. She has no intention of helping. She's been in the brand for years yet she still needs better training on her job.she does what customer tells her to not giving better solution. Better off replacing her with a robot than her attitude.

Really bad service don’t have no patience they don’t even know how to talk And they gonna try to take your money

The worst bank ever. I’ve been with Citi for years now and this is the worst location i’ve been to so far. The lady (Mexican American I guess) is so rude and doesn’t know how to do the customer service. Last time when i came she was rude as well and it led me to open up an account with Chase (located right across from Citi). I’m considering to close my account with Citi now. My advice is to use chase instead, since they know how to do the customer service.

Is impossible: to wait for teller service. Literally 45 minute wait time. With 2 windows open with lines out to ATM LOBBY. 2 platforms with customers

Starting from the District Manger Joseph Corrol a first class Liar an will Promise an the end result you will get nothing.

This is the worst bank ever. The Chinese tellers & their manager, Phoebe Deng, are very rude. They should be fired. Terrible manners. My advice: bank elsewhere.

Every visit to this branch ended with a bad taste in the mouth. Never again. I banked with Citibank for 20 years. This is the worst experience.

Ray Zekowsky.

The service at this bank was terrible.they absolutely have no respect for you as a customer. Both the manager and staff refuses to help, this branch deserves to be closed down.

Extremely terrible service especially the teller. Recommended you guys try other branches.

No employee pick up the phone during office hours in this branch. Extremely terrible service