Citibank, Staten Island NY

This location completely horrible and always busy due to long line of customers age 50's-60's making credit card/other payments, deposit checks and replacing temp debit card, it took 15-20min to cashier window i was completely not suprise for wasting half hours.

So tired of banking with Citibank and I just came from this branch to close my account and I had the worst experience from Tiffany Estrada. I read the reviews of people complaining about this “spanish fairly large woman” and it’s the same person I had. She has no good customer service whatsoever and gave me a lot of attitude for no reason. They need to re - evaluate her position

The woman at the first teller the huge light skin one the ms piggy looking Spanish onr was very unprofessional rude and incompetent she needs to stop eating seriously instead of having a attitude for no reason she didn't want to do any work at 3: 45 so she lied and said she couldn't verify my check I called the company who sent it and it turns out that she was busting my chops #stop stuffing your face and get on a damn diet ms piggy the bank security guard don't want you #have a nice day

This bank would of had a great rating but there's a nasty fat Spanish bank teller who absolutely has no respect when dealing with costumers. Instead of greeting customers she asks "What do you want". Wow really! Out of all the bank tellers she gives me a hard time and I don't know why. Citibank, please reevaluate your bank tellers interpersonal skills please.

I hate this branch costumer service bad all the teeter have faces they act like we own them, I been costumer for 15 years and only reason I keep my occunts it’s close to my home. I been treating there hardball.

Veey bad.they say they are open till 3pm on saturday. I went around 2.55pm.everything closed and no one even to see.dont know how early these people closed it but definitly much before 3pm as advertised.total lie.

I hate this bank.they never have enough people working here. They are not open when you truly need them to be. I am definitely switching to another bank most likely Santander.