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Citizens, Rochester NY

Address 2000 Monroe Ave, Rochester, NY, United States
Phone +1 585-442-0224
Hours
Monday9:00am-4:00pm
Tuesday9:00am-4:00pm
Wednesday9:00am-4:00pm
Thursday9:00am-4:00pm
Friday9:00am-4:00pm
Saturday9:00am-12:00pm
Website locations.citizensbank.com/ny/rochester/2000-monroe-avenue.html
Categories Bank
Rating 3.9 7 reviews
Nearest branches
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Bank Citizens reviews

7
Sort by: date highest rated lowest rated most helpful
Michael
January 26, 2022 3:11 am

The tellers are great. The bankers are as dishonest as they are lazy. You are better off putting your money in a matress than in dealing with these clowns.

L F
July 29, 2021 7:52 pm

Wonderful, professional service with neighborhood feel. Evan and his crew are all superb!

Kateryna
July 26, 2021 2:14 am

I’m shocked. I couldn’t withdraw my money cause they were afraid to give me cash. I am a valid customer with valid checking account. What kind of bank is it? Never go there if you need cash!

Jovan
April 20, 2021 9:05 am

I have worked with Sherina, Anixa, and Evan and they are phenomenal people and bankers. They were very knowledgeable, kind, and I could tell they cared to give my wife and I the best banking experience overall. In my option this is the best branch of any bank in Rochester.

Alison
March 05, 2021 3:40 am

Super nice folks at this location, like Sherina and Anixa, that make it a friendly welcoming place to do banking

Susan
March 26, 2020 8:14 am

They are a friendly group of bankers. When my Mom was injured last year, they were all concerned. They can help with all sorts of financial issues. We have been going there for years!

Zack
March 25, 2020 8:51 am

Excellent customer service. Remembered my name from calling earlier the day when I came in. Wouldn’t let me out the door without my problem fully explained/fixed!

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