CityMD West 33rd Urgent Care - NYC

I’ve been to this site several times with good experiences, and I use their app. I went in for a flu shot. I tried to book it on the app but couldn’t. Huh? The receptionist told me to scan a QR code, which took me back into the portal. He kindly explained that I should scan again and start from scratch. When I did that I was prompted to fill in all my info, which is extensive and of course is all already in the app. Why use the app? I decided to leave. There are plenty of places to get a flu shot, which is a lucrative procedure for these places. This is a corporate or IT problem that need to be fixed, not one unique to this site. But they lost me over this.

The receptionist, nurse, and doctor (Stefania Jovanovic) were all incredibly empathetic, professional, and efficient—without compromising the quality of care. We were in and out in 30 minutes. Amazing staff and location!

Truly the best urgent care experience I’ve ever had! The doctor was so caring and attentive. Truly impressed by how quick and efficient this was appointment was

I was beyond sick and had been for almost 2 weeks. I had my honeymoon trip scheduled two days after my visit and was desperate for help. The doctor and his team prescribed me multiple medications that ended up being the perfect cocktail to get me back on my feet in time for the trip and to manage all my lingering symptoms until the cold I had was pretty much dissipated. SO GRATEFUL! The doctor thoroughly explained WHAT each of the medications he prescribed would do, WHY he was prescribing them, WHEN I should be taking them, and how to properly monitor my improvements. All of this happened with a sense of urgency, but I absolutely didn't feel rushed at all and I cannot get over how knowledgeable, charming, and upbeat the doctor and all staff at this location was. Thank you City MD team for saving my honeymoon!

Dr. Stefania Jovanovic and her Sunday team were fantastic! They were knowledgeable, attentive, and patient with my 22-month-old toddler. They made a potentially dreadful experience a pleasant one.

Great team—so professional, knowledgeable, caring and compassionate. I was visiting from out of town and fell ill on a Saturday morning. I did not expect to get any care on a weekend, but CityMD had me all the way. I received a diagnosis and treatment plan in less than an hour. Had I not received such quick and expert care my condition would have surely progressed to a serious state. Thank you CityMD team!

This is a 5 star healthcare system. Dr. Stefania Jovanovic is an angel with her medical assistant. Their super care is constantly unchanged. Front desk are awesome and she was taking my calls with patience. This was on Aug. 30,2023. This team needs to be awarded for their outstanding work. The only problem I am frequently seeing are some homeless guys attacking the front desk and the front desk usually is dealing with them politely. I have seen this many times. I think they are targeted by homeless. They need a security guard to protect them and their patients.

I’ve been here multiple times. The staff here is always super nice and friendly. The front desk clerks, nurses, and doctors are all great!

As an overseas visitor in need of medical assistance I was so grateful for this service. Staff and facilities were first rate as was my treatment.

Where are all the amazing people?

It CityMD W 33st. Ask for help and you get it. C. P. A. Lusi is outstanding. D. O. Mohan is l highly educated and humble. I would recommend to anybody who really needs medical advice.

This is one of only place I felt comfortable. C. P. A. Luis is top notch. DO.mohad know more then most (1%). Overall greatest experience @ the doc.

If you ever need to go see a Doctor about a particular Health issue this particular Health Care is the one I would want to go because they had the x-ray machine on hand and from the moment I entered the CityMD office I knew they cared about their patients from beginning until I left the office I Highly Recommend this particular branch of CityMD THANK YOU CityMD

I cut my finger and won’t stop bleeding.
Place is clean & friendly.
They let me right in as I was bleeding even though I forgot to bring my insurance card. It was great experience. Thank you!

Doctor Jovanovic was amazing. She was busy, but I didn't feel like she was rushing with me. She was super thorough, caring, and warm.

The staff were inattentive, dismissive and uncaring. This led them to ignore my request for a pcr test which I needed for my employer. Even though I specifically asked for the test for my job and was told the results would be on the portal. And even when I called later when I didn't receive them, they insisted they should be on the portal which I couldn't access since the intake rep entered my name wrong. It was until days later and over 2 hours on the phone that I was told they never sent in the pcr test since the rapid test was positive. They never told me that. Now I am left without proper verification for my job. I will never go back and advise against