Clearview Farms Apartments & Townhouses, Scottsville NY

I would like to give a HUGE kudos to Kelli the property manager. I am not sure about previous management but I can only speak to my experience. She shows up for her tenants and will go to bat for you as long as you communicate with her properly. She deserves to be recognized for her efforts and her caring ways. She has really addressed every single concern of mine in a timely manner.
We had a leak from us leaving our AC blasting all summer which was a huge problem, she had the maintenance team at our door within 3 minutes and they spent over an hour getting the water up and making sure the issue was fixed. They checked in the next day to ask how everything was and asked if there was anything else they could do.
My family has been living at Clearview for almost a year and we just resigned our next lease. I even referred a friend who also moved in with her family and she is also more than happy. They accepted my dog with no hesitation and available by email and phone to address any concerns! Until we are ready to buy a house we will be staying at Clearview. If there are any neighborhood issues we receive an email from the office letting us know. Again, if you want a spacious townhome with cathedral ceilings for a very reasonable price I would recommend Clearview Farms.
Thank You Kelli and team.

Recently under new ownership, they have decided to not renew a ton of peoples leases. When asked why they can’t give a reason and I’ve been trying to work something out to stay but it’s sort of hard when they don’t return calls or emails! I’ve been trying to reach out everyday for over a week.

We had several issues within the two year span that we lived here. Maintenance was quick to fix things however, it didn't help that the entire townhouse was just simply put together as cheap as possible. When we moved in, only half the outlets in the entire house worked, the toilet never flushed right, plastic glue on trim around the flooring kept falling off, the pool was only open for half of one of the summers we were there. There was an issue with the payment online for a couple months In a row (which boiled down to a simple fix) and the office failed to call me or notify me. The only notification they gave me was a large man showing up at my door at 6pm with a threat of eviction. At this point they had racked on numerous late fees etc. With no warning. Again, it was a simple fix on my end, had they communicated it could have been resolved. If you are unfortunate enough to be living in a townhouse next to the office, the "basement" is used as a maintenance shop where there are strangers in and out of working all day, banging on things and doing repairs. There is no insulation between the flooring and the basement so you can hear the workers talking plain as day. Between the lack of communication other than the bare minimum obligatory emails to all residents here and there, the rotating door of office management, the car break-ins, law enforcement constantly being called and the sheer lack of respect for residents, I would highly recommend avoiding this place.

I was a resident here between 2020 and 2022. The property staff were responsive when talked to, however they were usually unable to help you and told you to contact someone else via email or phone.

The properties were reasonably priced for the square footage which is what attracted me to the property.

My car was broken into and my amazon packages went missing regularly during my time renting at clearview farms. Watch for those delivery notifications, anytime I left my package out for more than 4-5 hours it vanished. I started to have packaged delivered to my work address instead.

Do not rent here if you intend on purchasing a home anytime within 2 years after moving out. The landlord is either unwilling or unable to verify rental histories to mortgage companies so your mortgage application will fail. My mortgage company tried for over a week and failed to verify rental history with this landlord.

DISCLAIMER: Clearview Farms was previously owned by Mark IV Enterprises and is now owned by Rushmore Management. I moved out in April of 2022, which was in the middle of the sale. Regardless, neither company was able to assist me in any way and both companies did not respond to any request by either myself or my mortgage company.