CNY Veterinary Services at Animal Kingdom

THANK GOD this place is closing. I’m a young adult in a two income household, my significant other is in college and funds are tight. We came in last week to check on one of my cats who has been having a consistent eye infection and hearing issues. The veterinarian comes in, basically just examined my cat physically and let me know that she’s “completely fine”. He found quite a bit of wax in her ears, did NOT clean it out, and told me the reason that she consistently stares at the ceiling and doesn’t respond regularly to auditory noises is because “she’s seeing things that I cannot see”. He also told me that her eye was great and did not seem aggravated. As the appointment is wrapping up, he tells me she’s due for a vaccine. I told him I’m on a tight budget and would rather wait until sometime the following week. He countered me and told me that the vaccine wouldn’t “up the cost too much”. I walked out of that place almost paying two hundred bucks with my mind blown away. Fast forward I’m sitting here at home and my cats eye is just completely swollen. I’m incredibly aggravated with the care that my animals have received here. This place has become nothing but a vaccination clinic.

This vet used to be amazing back when Dr. Davis worked here. Ever since he retired though it has gone consistently downhill. Most of the time it's impossible to get any sort of call back from these guys regardless of the severity of your situation. If you have an emergency you think you'd be able to get in quickly but you'd be wrong. Regardless of what's going on they are almost always booked SIX WEEKS out. And on top of that they're now only open FOUR days a week. This has been going on for years and you think by now they'd have found a better way to book patients sooner. All they do though is tell you to go to an emergency vet that has no funding so even the slightest sort of treatment will leave you spending thousands of dollars and waiting for hours just to be seen. I've been with this vet for over 10 years but after everything that's happened I think it's time for me and this vet to part ways. Definitely going to be looking for another vet and I suggest anyone looking for one as well to avoid this one.