Cobblestone Country Federeal Credit Union, Albion NY

I've been with the Federal Credit Union for 38 yrs.
I've always been happy with the service and staff!

It's a pleasure to do business with people that care. The staff is always helpful and friendly.

Staff spends there time going through your personal transactions. I was extremely taken back by the comment made by kris the financial manager when she said they have the right to look through members private purchases. I guess im glad I found out now that this is there practice so I can seek another financial institution. Its just sad ive been with them for 7 years. Privacy should be everyones right.

My husband and I have been with cobblestone country federal credit union over 27 years. We have my savings and checking. I also have a Christmas club. Car/truck loans, motorcycle loans, RV loans yep we’ve had a few. I love that they can preset my money transfers to my accounts and take care of my loan payments so I don’t have to. Everyone I have worked with at CCFCU is always kind, courteous and helpful. Even our college student is now banking with CCF CU and was able to buy her firsts car.

The service here is terrible.only open 4 days a week and it shouldn't take over a week to get your check in the mail.

It was a good Credit Union to start out with at a young age, but however, their hours of operation are slightly mediocre and an inconvenience due to work schedule and let’s say vice versa, closed on observed holidays. Had my card number stolen twice in one year, and had to get a new card, which takes well over one week by mail, and I have bills to pay through auto-debit, which puts me at risk for missing payments. I will only use this bank for Savings rather than a Checking account.

This Credit Union has been my bank/loan institution for over 30 years.
Love the personal service and quick to help with any questions I've ever had.
Will never change from them!