Coffee Land, Brooklyn NY

The first time I stopped into this coffee shop I realized it was a small location that you can sit and enjoy a brief meet up or grab some coffee to go. I was not happy with my first interaction with the employee's at this shop. However I did give them the benefit of the doubt and tried going back to this location several times. The Tiramisu cake is what I generally purchase on my visits there because I love having it with my coffee. I have tried their food but it was not something that they carried directly on the menu. My regular purchase is usually a large Iced Latte and a slice of tiramisu. I Usually get my order to stay, some days they would walk it to my seating area other days I would have to walk to the counter to pick it up. This confused me to a high velocity because if I order my food to stay your job is to bring it to my seating area. However that was not always the case which did disturb me some. The other issue I did have was the flies that were constantly in the back seating area of the restaurant. When I go somewhere I like to feel a sense of being welcomed and I did not always feel that when I entered this establishment. That plays a huge part in customer service and returning customers to a business. One of the days I did visit this particular establishment I ordered a drink that they have on their menu. It is called a golden latte, this drink was presented to me hot and I did order it cold. When you order it cold it is not appeasing at all. The lady that made the drink seemed confused when I first ordered my drink because she did make the drink hot, I was confused as well because I ordered a cold drink. She looked as if she wanted to say something but she did not. The lady that took my order did not tell her that I wanted my drink cold. After having this latte and being dissatisfied with my purchase I went back to the counter to ask the lady was that specific drink meant to be cold hot and she said yes. My sentiments were if it was meant to be sold hot you could have given me an indicator and I would not have wasted my time energy and money purchasing this item. After that purchase I ended up throwing the latte in the garbage to purchase the original latte that I purchased previously. If you have a customer purchasing something for the first time giving them advisement on the drink they are purchasing if they have never had the drink before would be the ideal way. However that knowledge and information was never divulged to me which brought me to a different tone and temperament on this location. There were a few issues that brought me to this review that I am posting. I do not write reviews based on one visit my reviews are written based on numerous visit to a location unless the first visit was super unpleasant. There were just too many issues that kept taking place each time I was in this establishment.

It's a cute coffee shop. Customer service isn't the greatest. I've been going to this coffee shop on a bi-weekly basis for almost a year, and it does not feel welcoming. They have a points system on drinks that I discovered on my own. I will not be returning because of an interaction with a staff this morning. This is not a way I would like to start my morning. My bagel was also burnt. Otherwise the coffee and lox Bagels are great.

Great coffee, great bagels and great price. I always have to stop there when I’m going to the station.

Excellent neighborhood coffee shop. I frequent this place very often due to the convenience and dependability. Prices are what you’d expect for NYC (not cheap), but they’re fast and tasty. They even have a garage door that opens with nice fresh air flowing in on a good day.

My favorite place in the neighborhood and I am glad they opened a new place nearby which has more seating area. I love the outdoor seating area.

This location is convenient, but it’s not a great place to get work done. It’s either hot and stuffy or freezing cold, the seats are hard and uncomfortable, and the music is usually loud. The bagels and other baked goods are dry. I do appreciate the friendliness of the staff and how quickly you can grab a coffee.

Great, reasonably priced coffee with a fantastic selection of sweet treats.

Many thanks.

The bagels are great but the coffee tastes old or is burnt. Would love if they got rid of the plastic plants and incorporate real and hardy, inexpensive plants like evergreens.

Let me start with the positives: Their espresso is good - the lattes I order are consistent and never too bitter. This place also has GREAT bagels. I'm not sure where they source them from, but they're large, fluffy, and well baked. The service staff is always friendly and you can tell they hustle, work hard, and care about their customers - although there's usually always a wait time for food. They are also (maybe unofficially?) a dog friendly establishment.

Now for the negatives: Regular coffee is meh. I switched up my usual latte order to an iced coffee once, hoping to spend less $$, and won't do it again - ended up tossing the coffee and ordering a latte anyway:/. And that brings me to my biggest negative.it feels overpriced. I got a small iced latte and an acai bowl and they charged me 19 dollars? !? ! And when I got home, what I saw GREATLY disappointed me (disclaimer I walked for about 15 more minutes before getting back to my apartment). There was hardly any acai, it was basically liquid, and it was also terribly sweet.

So my takeaway: it's a great place to go on the weekends for a "special treat" coffee and a simple snack (such as a pastry or bagel), but the food doesn't feel worth the price, and it won't be somewhere that I can visit for my daily cup of coffee.

The espresso and matcha drinks are not good. Don’t be fooled by La Colombe branding, there’s not one good coffee here. Owner and staff lack coffee knowledge and experience. The espresso pull is very very weak, maybe they need to tune their espresso machine. Always order an extra shot or 2 or 3 if you want to taste any coffee, but then it just tastes wrong in the end. Nobody here knows how to make the real stuff. The food is good, but inconsistent. Sorry guys.

If I could give this store O stars, I would.
First of all, the coffee is subpar at best & The guy with the ponytail is not pleasant. This place has been open for almost 4 months and has had a high staff turnover. Management issues? Red flag, i get used to certain baristas and this place seems like a revolving door for employees. PLEASE DO NOT GO HERE. There are plenty of other coffee shops to go to that doesn’t keep changing their employees. New people don’t know how to make my almond latte correct, way too foamy.

Awesome place!
Delicious bagel's and great space to be with friends while enjoying some nice coffee. The staff was also very nice and smiles. I recommend it without a second thought!

Mole in a coffee shop? This bathroom is not clean. Makes me wonder if the cooking and coffee area clean!

I love this place and I come here’s almost every day to get work done.

Clean, friendly staff, good food, etc…

Definitely recommend this place to anyone!

Lovely coffee spot with friendly personnel and good coffee, smoothie and breakfast options. The peanut smoothie was yummy.

The best coffee in NYC! It’s the closest we have found to Australian coffee. Thanks to Sahran for making our coffee. The egg, cheese and bacon croissant was sooo tasty and the coffee cake was great.

While I appreciate a nice new coffee shop in the neighborhood, I don't appreciate when a barista straight up coughs into his open hand before handling and handing me my coffee. I wasn't about to make a scene during a busy brunch weekend, but needless to say, I didn't drink that coffee. Even if there wasn't a pandemic, like.come on, dude. The sink is right there. Wash your hands if you're going to stifle a cough.

I had a lovely experience here, all of the baristas were so attentive to my order. The food quality is always amazing NEVER a miss! I am so glad they opened another location that is even closer to my home. The draft lattes are to die for