Competition Auto Works inc., Queens NY

I called AAA to tow my car to my mechanic. This was around 12-1230pm yesterday.
No communication, no text, no tracking feature, no nothing. When I called them what’s happening, the dispatcher responded by saying “he’ll be there”. The temperature was in the 30’s. The tow truck finally arrived at 4 pm. I guess it was no big deal. It was fast and efficient.
I wasn’t expecting a deluxe service. I do understand the logistics in a big city like this.
In our daily lives, we go through experience like this and go to the grind.
All we can do is thank people who make life a little better for us through simple gestures in a difficult situation like yesterday and move on.

My car was fixed quickly and they were communicative during the entire process! Matt was very helpful and you can clearly tell that this is an organized shop. I would highly recommend this shop to anyone looking for a professional experience!

They towed my car. I needed to get the car back and had a lot of important things in it, but they told me I wouldn’t be able to get to queens before they close and that I’d have to come the next day. I offered to pay an extra $100 for someone to stay an hour late to let me get the car but they weren’t interested. When I arrived the next day, I tried to pay them with my card but they told me they only take cash and don’t have an atm. This is a serious inconvenience considering how much money car related services cost, and considering that most people don’t carry hundreds of dollars around in cash. When I finally got the money and came back, it took them about an hour to actually take me to the car. When we got to the impound they didn’t know where it was and we had to search around only to find that they had left it on the street next to the lockup. It was kind of a scratchy neighborhood so I didn’t feel comfortable with them leaving my car out in the open like that.

Timmy was great polite n patient, he went above n beyond to make sure I had a great experience and that my critical call thru a third party was handled swiftly as possible. Very great representation of the business and truck was very clean. I’m only calling this company if I ever have the same issue god forbid or even something similar. 5 star service.
I dnt see the service listed but it was Tow.

This review is for Jason of Competition Auto Works, the only tow truck operator who was able to tow my SUV from Queens to LI. After several attempts in trying to tow the broken SUV via AAA, Jason was THE one who did the job, PERFECTLY to say the least. He was polite and courteous on the phone, listened to all of my concerns (without over talking me) and got the job done. Thank you, Jason. Competition Auto Works - Jason is a valuable employee who earned this recognition. You are lucky to have him on your team. Thank you, again!

This was the worse service ever… Scammers tool 1000 dollars and did nothing said it was fir a part that cost $100 then charged for tow

Mat the owner was very professional. And the part I needed for my truck came in when he said it would. The truck was fixed correctly and is driving perfectly

An amazing place regarding anything you need for your car. The in best customer service. Super knowledgeable! Everything about the whole process they where right on point. I will use them again and I would recommend anyone to use them.

AAA recommended but will definitely come back for work. Honest, straightforward, won’t try to get extra money out of you for irrelevant work.

Matt and his staff of technician's were very thorough! I was towed there after a traumatic driving incident and they were able to provide me options to get my car back on the road. They were straight forward and honest in diagnosing the problem and was fair as it applies to my expenditures. My regular mechanic definitely has competition from Competition!

Had real sudden starter failure and got a tow here via AAA, the service i received was amazing and i will definitely continue to visit competition auto works in non-emergency situations! Great service, unbelievable turnaround, and amazing and constant communication the entire process.

Highly recommend Competition Auto! I thought there was an issue with my car and was referred by AAA. I came in and was immediately reassured by Matthew’s explanation of his team’s process, exactly as other reviews have noted. They checked my car quickly and found no issues and sent me on my way. Competition will absolutely be my go-to for any future issues, regular service, etc!

Great shop and a great value. Does not provide a written quote prior to work being done, but they explain it verbally and they are more than willing to work with you if you have a budgetary issue. Matt was very helpful and professional and I'm glad to know they are in the neighborhood.

Matthew helped tow my car after the catalytic converter was stolen. He was extremely communicative during the whole process and very fair on price. Super smooth from start to finish!

Would recommend them in a heartbeat they were honest quick and I was completely satisfied with the warranty keep up the great work thank you!

My experience at Competition Auto work was awesome. Everyone was very polite. The manager the mechanics and the office stuff are very friendly. I hopeni will not need them again but If i have a problem with my car again I know where I will go. Thank you Competition Auto works

Excellent service nice people and the1st clean auto shop I ever seen.
Highly recommend it!