ConServe, Fairport NY

Another money grab company just trying to rob the poor. Terrible customer service, terrible treatment of employees, and all around just terrible.

Got a call today saying my name I said yet this is her and they says they are conserve I’m 19 idk what that is so I asked who they are and asked for my info (date of birth and address) I said I’m not going to give my info to someone idk and he said well I can show you my self over call in a smart remark making me definitely not trust them with my info and they said they needed my info for a private matter so I asked if they are the police and agin in a smart remark he said I would have said I was the police department and agin asked for my info agin idk why they are or what they want so I lied to them and hung up, I called agin to a woman answering I told her what happened and I just want to know who they are agin they said conserve like I know what that is and I hung up and looked it up I don’t owe anything so idk why they have my info plus calling me in such rude manners when trying to understand what the call is about very unprofessional

This organization is not one to negotiate when clearly they charge outlandish penalties and fees. I'm a struggling student who literally had 3 classes to complete my Master's Degree at CSU Global University. The account went into collections on 06/06/2023 and Conserve charged in access of 1179.00 in fees SOMETIME BEFORE August 23,2023. I suppose this is why they have a 1.9 review rating. A young lady and her organization have without a doubt been a Godsend and agreed to pay the initial fees believed to be close to 5,000 dollars. The school's website states.
Students are subject to any or all of the following actions if they have a delinquent debt to CSU Global:
Administratively withdrawn
Transcripts withheld
Degree withheld
Unregistered from current or future course (s)
No future course registrations allowed
Turned over to a collection agency
REASONABLE COLLECTION AND LEGAL FEES will be added to the amount due. A $10.00 late fee will be charged for payments 15 days past their due date, and a $25.00 fee will be for insufficient funds when payments are electronically processed. Students who have been referred to an outside collection agency will be required to pay all charges by the first day of the term or may be dropped from their courses. Trust me I take full responsibility for not paying. I get it had to go to collections and reasonable fees should be accessed. However, why is it that businesses don't have reasonable policies, and use Business Ethics to adhere to clients? We live in a world where it is hard to meet basic living essentials. How does this company expect to thrive when they don't use ethical business practices? Remember 1.9 reviews.

Scam, called me nonstop then sent something to collections that didn't belong to me and caused -100 on my credit and a huge headache to try to get it removed

Got a phone call from this company claiming to collect on unpaid federal taxes. They said I was issued a letter from the irs that I never received. They then tried to tell me I had to update my address so the it’s could issue me another letter. We went back and forth for a while and come to find out it was a different person with my same first and last name. How they got my phone number is beyond me. Absolutely unprofessional. 0 Stars

Straight SCAMMERS! How in the hell the IRS (GOVERNMENT) turn your taxes over to a collection agency, let alone without them (IRS) trying to resolve the issue their self first? Make this make since. The customer service is no help and VERY UNPROFESSIONAL. I will be contacting the BBB.

These people don't know anything about their job.they just want to collect money.please stop calling me after y'all already got me on a payment plan.

They are a fing joke. Giving out false information along with CNM. All they do is spin you in circles with no direction on where to go

This conserve company is so rude they don’t know how to talk to people really unprofessional

This company looked up where I currently work and tried to call the office line to talk about a "private" matter. That is not something you should do while someone is at work and you you shouldn't be contacting people and chasing them at their workplace and calling their main office number. UNPROFESSIONAL

They illegally tried to collect and then reported a collection attempt on a bill I paid back in 2017

I would just like to say that this is no fault to ConServe. My previous school and classmates stabbed me in the back, tanked my grade, my dad sued (i was to emotionally distraught to think about it at the moment), and i pretty much got screwed over. I'm just glad that
conserve didn't make things worse and worked with me.the lady who set me up was very nice (sorry i forgot your name).

Just straight harassment at this point they won't stop calling me nonstop to the point I'm thinking of trying a cease and desist

I paid off my full debt and my school is saying I’m still in collections. I tried calling the number and the automated line is unresponsive and keeps giving me the same message over and over even when I press the correct button. I don’t know what to do. How am I supposed to figure this out when I can’t even contact anyone?