Cosmopolitan Salon & Spa, Syracuse NY

Thank you Kieu Tran for correcting a bad haircut I had done at supercuts where they blunt cut my curly hair and randomly hacked layers. Cosmopolitan corrected it and it came out amazing. Very clean establishment, professional, knowledgeable about different hair textures and friendly. All my future visits will be at Cosmopolitan.

I took my 4 yo granddaughter here for her 1st ever gel mani-pedi. The girl we had was new'ish but she gave my granddaughter the full salon spa treatment! She picked out her gold and pink glitter polish and she was so happy! Very clean spa and very friendly staff! Would definitely recommend. Also, the prices are very fair!

I used to get acrylics and fills religiously every two weeks when living in Rochester. After moving back to Oswego I gave up.the salons in town are awful. I came here on a whim one day because it was near my sisters house. I’ll be honest, it was a bit terrifying on the outside and I wasn’t sure I was in the right place. Upon opening the door revealed a huge beautiful salon. I’ve been here quite a few times since. I never make an appointment because I’m only ever in Syracuse for grad classes, and usually only get my nails done when they’re canceled last minute and such. They’ve always been super accommodating with me not having an appointment but I definitely suggest making one. They’re a super popular place and are always busy! Everyone is very professional.and one of my favorite aspects of this salon is the diversity and the kindness of all the techs. It’s really great. My nails are always beautiful and they have a fair selection of colors to chose from. In addition to nails, they also have a hair salon downstairs as well as body jewelry among other things for sale. Definitely recommend this place!

I took off 4 stars because 4 of my nails fell off in less than a week. I wasn’t even doing anything - I just now was at breakfast with my family when one of the nails just fell off. They were nice and fixed two of them for free the other day but since then another two have fallen off. I have been getting acrylics for years and have never had this issue at any other place I’ve been too. I plan on going in for a refund and having the nails removed.

I was there in preparation for my friend's wedding and the manicurist was honest that the salon had very old (clumpy) polish. However, the manicurist did not know how to give a proper manicure and kept cutting the cuticle so short that it was painful, Additonally.her hand was very unsteady, and her lines for the french manicure were very uneven.

First time here getting a haircut. I was looking for a new salon, and the girl who cut my hair was very friendly. I read other reviews saying there were some students still in training there, and felt like this may have been the case for me (which I was fine with). Despite the fact I did not get my hair washed (not sure whether they have a policy for the client to request it, I've always had it washed when getting a cut without having to specifically ask) and the cut was barely 10 minutes long, I left a 25% tip and walked out with the thought of giving it another go (I especially wanted to try getting my nails done there too). However, when I got home and combed my hair, it was very uneven on both front sides, and I ended up cutting it myself (which is not good for your hair unless you have special shears). This may have been due to the fact that she didn't part my hair (or ask how I regularly part it after I took my ponytail down), and/or not washing my hair (which had product in it, and had been styled a few days prior). This is partially my fault, as I was distracted and did not think about it on the spot. Not sure if I would/should go back.

I'm giving a star because she was nice, and the price was alright, which is why I left a big tip.

Though the place is very clean and for the most part the staff are friendly, every time I go to this salon I am charged for things that I did not ask for. Today I went to get an acrylic removal and regular paint which the sign said was $12. However when I was asked if I wanted a manicure as well, I said "no, just the paint" but the lady proceeded to do a manicure anyways and I ended up paying $27 total. I really wish these nail salons would stop doing that.

I’ve been coming here for a few months now and I love it so much! The people are always so nice and very helpful! Today I did something new though, I brought my 9 year old daughter who is speech delayed and has severe sensory issues and also has severe anxiety.they we’re all so amazing! They made my daughter relax and have fun and took extra steps to make her feel special! They were a great example of what it means to go the extra step and showed such compassion! It was a truly great experience and my daughter and I got to make more great memories together today because of them! If you need a amazing place to go to get your nails done, I can not recommend this business enough! ️

One of the best place to get your nails done and they do best pedicures. I would definitely recommend this place to everyone.

I had a very good experience for my first time. Very clean and they take there time. I love the atmosphere and very professional. I found my new spot

I've been to Cosmopolitan twice and had great experiences both times. The most recent time my manicurist was Em, who was wonderful as both a person and with my nails. I'll definitely come back, and recommend you request Em for your next mani!

My nails are on point. The size, shape and colors are exactly as I requested. The music is relaxing. They have a wide range of colors. Tawkni did an amazing job, she is kind and let me know all the shapes and extra charges.

I have only been to this salon once and I will never go back. I got a nail fungus on both of my big toes from a pedicure at this salon. My nails are totally destroyed at this point. This place is not sanitary.

This would be an excellent place if Brian wife wasn't there and all the nail technicians does nails the same. If you want a great job you have to go to special ones. Brian wife needs to get train in customer service she is a real stuck up unappreciated person

Employees do a wonderful job with attentiveness to comfort and style preference. Pricing is fair and they kept the facility very neat and clean despite the constant traffic of customers! We will be back to get our nails done again (girls week-night out).

Love this place. Par is awesome. It is very clean and I can tell bc the owner comes and makes sure everyone cleans at the end of the day. It is a fun atmosphere and all of the nail techs are friendly.

I LOVE, LOVE, LOVE, this salon. Prior to coming to this nail salon I went to a place that did walk ins only and it would take all day to get services. My friend recommended this nail salon to me. I made an appointment online and booked it completely wrong. When I arrived the receptionist let me know that I booked the appointment wrong HOWEVER, instead of being upset about it she showed me how to book correctly and STILL accommodated me. Every since then, I have been a faithful customer. I just love the atmosphere, the professionalism, and timeliness. Jing Jing is my nail technician and she is THE BEST! HIGHLY recommend this place.