Crandell Colleen DO: Schweiger Dermatology Group, Elmira NY

I recently had surgery with Dr. C Crandall my experience was excellent, she was professional, it was painless during the surgery and afterwords. Dr. Crandall answered all of my question taking the time to explain everything in detail. I have been a patient at ST Dermatology for several years and will continue to be in the future.
Thanks again to everyone at ST Dermatology for being a customer service caring business.

A few years back they were excellent. The last two times I been there was a waste of money. They told me my rash was sun related. Hmmm I don't go out in the sun because I am really sensitive to it. Wrong wrong wrong. But will try cream for 7 days. Then moving on to a new dermatologist. Update: test came back from other Dr. I have Lyme's

I have been to Southern Tier Dermatology for 2 visits. I cannot say enough about how great my experiences were. I saw Patrick Crandell both times. Very professional and accommodating. Staff and girls in the office wonderful as well. Highly recommend!

Like other patients, we too experienced a very, very long wait. The office personnel and medical professionals appear to be oblivious to this nor do they appear to care for those that are aware. I guess no one else's practice, profession or time matters. Having said this, my son has had success here with acne treatment but I just assume drive further away for a more organized, professional practice. The waiting room at one point was standing room only. This felt unsafe with Covid-most medical offices do not allow a back up in the waiting room to avoid exposure. No one took our temps not asked questions about symptoms. Don't put to much stick into their "safety measures taken".

With wait times consistent with your local emergeny room, you would assume the patient in the next room was an acute trauma patient rather than someone experiencing some stubborn eczema. This practice values no one's time. I cannot believe I have paid them as many times as i have.

The providers are constantly running late! My son has been going to this provider for well over a year. We wait a minimum of 30 minutes every time we go, and when I brought this to their attention, I was told that the provider lives an hour away. As if that is a reason to be consistently behind schedule! We will be looking for a more professional dermatologist immediately.

Having been seen by two doctors who are not able to figure out the issue with my skin, prescribing medicine over and over that has no effect on bettering the issue. I feel like they don't take their patients symptoms seriously because it doesnt effect them. They still get paid to essentially do nothing. Nothing has got better and I'm losing sleep every night due to chronic itching. How many visits do I have to make and how much money do I have to spend before something gets figured out?

Liked the doctor, she did a great job with my procedure. She was an hour behind, without apology. That was disappointing.