Crystal Run Healthcare Urgent Care Center, Rock Hill NY

Came in today, September 12th at 20, the walk-in clinic. The nurse was awful. You can check which nurse it was. I think Lisa. My husband was in the room so I was hesitant to tell her my weight. She said I need to know and that it was a requirement. I told her to just put down _. She got angry and nastier. That isn't hardly your weight. She wouldn't leave it alone. If she was sensitive, she wod have figured out my husband was there. Then, she said you must not been taken your blood pressure medicine because it is 190/120. With someone like her, are you surprised. At the end, she said if you don't like what I am asking, you can leave. If my husband wasn't there and my knee not hurting as it was, I would have. You wonder why this facility is on the verge of closing?
My name is Debra Doland, name change.

Service was fine but great service the billing in the other hand is nuts! Paid 210 ok that's fine then got charged 480 for a COVID test and a strep test yeah nope

Called and came in to test for covid/flu since I wasn't feeling well and everyone was very nice and helpful! The nurse and Doctor who helped me out made me feel relaxed, welcomed and made me laugh! Very informative and caring. I didn't catch their names so I unfortunately can't give them the proper shout out, but I give all my thanks none the less!

Went in December knowing something was wrong and thinking it was pneumonia, they insisted it was “just a cold” and refused to give me a chest X-ray even though my lungs would crackle every time I would breathe and was wheezing. (Never in my life have had this before). They are very dismissive of any issue you have and insist it’s just a cold or virus when you test negative for covid or flu. They didn’t even take my vitals when I came in. Went to a different doctor 2 weeks later and got a chest X-ray and it was indeed pneumonia. Don’t come here unless you want to be rushed and have any issue dismissed because you are young and “appear healthy”.