CVS, Mt Vernon NY

Multiple people working at the pharmacy who apparently all take lunch at the same time. People cant pick up their prescriptions.

They did not give passport photo went back to get it, and they acted like it was impossible for them to make a mistake

This place is for the birds. I only go here because it's close to my house. I've never seen a pharmacy that has 6+ people and no one ever answers the phones and the line is always to the front of the store. What in the world are they doing back there! Plenty of times I get so frustrated and just leave. The drive through is no better. I waited 25 mins in the line one day. They have two lanes at the drivethru, but only one works. The Home Office needs to make a visit to this location badly.

Why is the parking lot so filthy? Yes the patrons create the mess, they drop their trash and they empty their cars when they're cleaning them.they may be indifferent, lazy, callus, and irresponsible, but that does not mean the parking lot shouldn't be cleaned just because the people are careless. Clean the parking lot! MY GOODNESS!

Very clean environment well stocked on every item pleasant and polite members I love this CVS I don’t go to no other one except this one

Rhonda was very helpful with resolving my pricing issue and the store was surprisingly small.

I should have read the reviews prior to scheduling my COVID vaccine in this location.
Workers are rude and disrespectful.

Once my “go-to” pharmacy, this CVS has become subpar at best. They close the drive-thru window from 1: 00-2: 00 with no notice, and after informing you that your Rx is ready for pickup, you’ll still find yourself waiting upon arrival. The pharmacy staff could really use a course in customer service because their attitudes are often horrible! They would also benefit from better inventory upkeep. Rather frequently, they don’t have basic/popular medications in stock, causing delays that at times stretch for days. Once a 5-star pharmacy, in my opinion, this CVS branch has been demoted to 3 stars. And I’m being generous with those 3! If possible, I would’ve given them 2 1/2 stars…that’s exactly what they deserve!

I really hate this pharmacy. Pharmacist are not available for speaking. No one answer the phone. Do not use the Standford Blvd branch. I am about to change. They are so cold. If I could give a zero star I would.

I have been here on two occasions and have had to cancel my transaction on both because the total goes up after coupons. Don’t come here if you want to save money. They try to take it.

Wayyyyyyy to slow! I been waiting for almost an HR. Unacceptable! Im picking up for someone. Why she had it sent here is crazy. They are slow as molasses.

This is the WORST CVS pharmacy. I’ve been on the phone for 40 min and no one answered. Every time my prescriptions are sent there and I go to pick it up I either Get the run around before I get my medication OR they tell me that they have nothing for me after the doctor has sent it there TWICE. I HATE this pharmacy and wouldn’t recommend people to go to this location. The one in Fleetwood is better. DO NOT WASTE YOUR TIME.

This is the worst pharmacy they are very rude. I will be switching to the other side of town where I reside. I have never been treated this way there. I feel it is the community they are serving.

Very disrespectful especially Ashley. She should not work with customer’s. She has zero people skills and would be better off working in the back. The pick up was no better! She was not knowledgeable about anything her solution for everything was to go to the pick up line and wait again. I am currently here and refused to leave with out leaving a review.

I have never left a review for anything but this experience could not be over looked!

Take 2 hours to answer the telephone and when they answer they have an attitude, like their the ones who waited 2 hrs.