CVS, Westfield NY
| Address | 117 E Main St, Westfield, NY, United States |
| Phone | +1 716-326-2545 |
| Hours | 8:00am-9:00pm |
| Website | cvs.com |
| Categories | Drug Store, Beauty Supply Store, Beer Store, Convenience Store, Cosmetics Store |
| Rating | 1 3 reviews |
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Similar companies nearby Walgreens — 755 Broadway, Brooklyn, NY, United States Rite Aid — 654 Colvin Ave, Kenmore, NY Rite Aid / Walgreens Pharmacy — 120 Court St, Brooklyn, NY CVS — BTWN. 3RD AND, 150 EAST 42ND ST, Lexington Ave |
Drug Store CVS reviews
3I was at CVS today getting mine and my family's prescriptions when JUDY told me that because I didn't know exactly what the names of the prescriptions were that I needed to come back when I knew because she wasn't dealing with it.
My wife and I was sent here to pick up prescriptions for her family and herself everything was fine at the drive through until a lady named JUDY! Asked what we needed my wife said quote on quote " hello I am here to pick up scripts for " and then Gave out last name and she responded and said in a very unprofessional tone " it's a long list when you know what you need then we will give it to you " and she walked away. I told my wife to just go into the store and ask another pharmacist for the medications. Once inside we spoke with another staff member in the pharmacy and I had asked him what the store number was and then JUDY turned around and said loudly 5075! I then said mam it your Job to fill prescriptions so we can pick them up she then got angry and said " it's not my job if you don't know what exactly you need! I know in the past I have been sent to the pharmacy to pick up meds for a family member and not known what it was exactly
and was helped with no issue. This lady seriously needs to be talked to bout her Nasty attitude I will be calling Corp.to report this I also am asking anyone who has been to this store and had a bad experience with this pharmacist to please take the time to write a review she does not get away with treating customers this way it's rude unprofessional and un called for so please write a review if she has done this to you or a member in your family as well!
WORST Pharmacy team in the history of CVS. Didn't think it could get worse, but it is. They are slow, have no concept of "customer service". They don't seem to know anything about the medications they're filling. Sick of having to wait 20min at the counter and then call out for attention- to then be told they'll be with me soon and wait another 10min.
It's worth it to drive out of the way for a different CVS if you're going to the Pharmacy.
That being said, the front-of-house team is very nice, and the stock is well maintained.