CVS, Newburgh NY

Your employee Cyril is a rude disgusting person to all customers especially to the elderly & needs to be fired immediately. He is the reason this pharmacy has a low rating. He’s unprofessional & needs to learn manners while handling peoples medicine

The group of women that work there, were unbelievably disrespectful.we will not be going to CVS again.very rude to the elderly.wow.

It's a CVS, like any other. Has a drive through, so that's luxury. Usually my medication is out of stock and I have to drive half an hour to different store to pick it up, though.

I came for a covid and flu vaccine. The first time they mentioned they only do walk ins friday and saturdays. I hads come on saturday although they have a huge banner saying walkins welcome? Its not true. I came back on saturday they close at 6pm. I came at 550 and they had someone in front of me pharmacy, however as soon as they saw me they all seemed irritated and felt their annoyance. I wasnt able to come earlier but unfortunately in either time I'v came whether time when they are open or not their customer service skills are quite fatal status. Iv come a couple of tad times but at every time iv come i wanted to think that it was just bad timing but they dont have customer service here in general. They must get paid trash here per they lack being custer service skilled.

Had a CVS employee come upto me as soon as walked asked me if he could help me, I said yes and pointed me to every aisle, with the items on my list, I was in and out less then 5 mins

The pharmacy team is horrible service, they are always in a bad mood, or nasty attitude they talk with attitudes to the customers, service is horrible! I can't stand going to that pharmacist.

I really enjoyed shopping in my CVS. It’s close to where I live and they always notify me when there are any new Covid booster available. I always find the associates to be friendly and easy to help when I need it.

Ollie who works in Newburgh NY pharmacy is wonderful, he goes above and beyond to assist his customers and with a smile. He is the reason I will keep coming back

I constantly get covid tested for work, and this is by far the worst place to do it. Today was my second and certainly last time coming here.

I rang the bell, sat in the drive through for twenty minutes, and a line of cars appeared. Finally a woman approached the window and asked what I needed. I told her a test, so she asked for my confirmation code. I pull my phone out to quickly look at it, and she uses that time (3 seconds?) to walk away and answer the phone for another 3 minutes.

She finally gives me the test and tells me to “keep the paper in the bag. ” I interpret this as KEEP the paper, not leave the paper, which is apparently what she meant. I am apparently supposed to understand her poor wording, because when I stick my test back in the box, she starts lecturing me about it. She tells me she already gave me instructions and without the paper they can’t get me my results. She continues repeating herself as I grow more visibly annoyed.

Some advice for this CVS: use the word “leave” if you want me to leave something, and “keep” if you want me to keep it. Aside from basic communication skills, learn that people have other things to do besides sit at CVS for a half hour. You aren’t my kindergarten teacher. I have places to be, and I’m not here to be lectured by you. I’m here for you to provide a service. How about instead of wasting more time you tend to the line of cars forming? Do your job quickly and efficiently or get out of this line of work.

It is very worth it not to come here unless time and patience are in great supply.