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Dave & Buster's Albany

Address 1 Crossgates Mall Rd Suite L117, Albany, NY
Phone (518) 313-4500
Hours
Monday11:00am-12:00am
Tuesday11:00am-12:00am
Wednesday11:00am-12:00am
Thursday11:00am-12:00am
Friday11:00am-1:00am
Saturday10:00am-1:00am
Sunday10:00am-12:00am
Website www.daveandbusters.com/us/en/about/locations/albany
Categories Restaurant, Amusement Center, Bar and Grill, Sports Bar, Video Arcade
Rating 2.7 18 reviews
Nearest branches
Dave & Buster's West Nyack - Palisades — 4661 Palisades Center Dr, West Nyack, NY, United States
Dave & Buster's Islandia — 1856 Veterans Memorial Hwy, Islandia, NY
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Dave & Buster's Albany reviews

18
Sort by: date highest rated lowest rated most helpful
B Abrams
January 22, 2022 11:38 pm

We had a blast, honestly I think my husband and I had a bigger blast lol. Oh and the food was their Korean sticky ribs.well let's just say, we will be going back

rme
January 18, 2022 1:18 pm

Grandson had grand time.plenty of games to choose from.very attentive if games did not work.

Rita's
January 09, 2022 9:41 pm

Great spot if you want to eat and be an "arcade head" There's a good variety of games. Some of the prizes are cheesy and are cheap like they're from the Dollar Tree. I think the drink menu can be improved. The Salmon with jasmine rice and green beans (as the two sides) was very flavorful and cost $18.
Make sure you charge your phone before coming because you have to look at the menu and order your entire meal all through your phone or bring a charger.

Reuben
December 31, 2021 3:41 pm

Chicken Club salad wrap was well prepared. Service was fine; despite short staff and online ordering required, we got our order in and served reasonably.

Saleh
December 29, 2021 3:33 pm

I like the salmon but I don’t like the taste of the orange juice, it’s looks something else. In addition I didn’t like the idea of ordering online & paying tips prior to seeing the service.

H F
December 25, 2021 7:04 pm

My friend remains undefeated in Connect 4. The board game at home, and the giant version and the basketball version here. Throwing axes is fun too. You always have to walk around to find out where to buy the cards, which are $3 each, which is a minor annoyance. It was not busy when we were there and there's everything from skee-ball to virtual reality stuff (that one we did not play).

Daryl
December 21, 2021 4:22 am

It's a fun environment for kids, but very expensive. The food is average at best. The staff is friendly and accommodating

patrick
December 17, 2021 3:32 am

Absolutely awful food and service.

Don't bother ordering any food if you have actual taste buds.

Brian
December 13, 2021 1:58 pm

Full of toddlers and kids even after 10 pm. Not clean. Slow, slow service likely due to the limited staff that appears to be working here. Do not expect to have a grand time with adult friends and family coming here. It's pretty lame.

Tanya
December 07, 2021 6:35 pm

Holy smokes so you pay $20 for like 4 games and then the prizes are outrageous. You want anything other than candy it'll be about idk 15,000 points

The staff was super nice only reason I'll give 2 stars.
But the food also disgustingly over priced.
So we had the 3 drinks two sets of wings (only like 6 pieces) a kids pizza and a $7 dollar tip.it was 55 DOLLARS? !? FOR WHAT? !
The drinks alone are $3.50 a piece.

Joshua
December 07, 2021 4:39 pm

Restaurant service is completely dysfunctional. The whole process of having to order from your phone and pay prior to receiving your food is a little odd. Service was completely different then what d and b used to be. Definitely no thoughts of ever returning.

Zak
November 29, 2021 3:44 am

It was a simple salad. I paid $15 for a hand full of lettuce and a chicken tender.waiting 10 mins after the rest of my part was served for the 1st one to come out wrong the 2nd one was a joke!

Matt
November 28, 2021 1:16 pm

Staff was nice and polite. Was loud but it's a family gaming place. The booths tho were ragged and torn and were not comfortable at all. Make sure you have a scanner app to order, No menus just a qr code to order food. Also you pay in advance soooo if you are gonna tip you tip before you are served. Which defeats the purpose of tipping.

The food. Had the iPa battered fish and fries. The fish. Was reallllllyyyyyyy good. I mean I hate fried fish but I wasn't feeling a burger. But the fish I would have again! Son had a cheese burger. He liked it:) not as much as the games tho!

So 4 stars cause preparing and no menus and tattered booths and prepaying before I even receive service. Food and games keeping it at 4 stars.

Once again tho staff was really nice!

Samuel
November 26, 2021 9:14 am

I am giving one star because of the restaurant service. The concept of the self seating and ordering sounded great, and though it was busy, the service was HIGHLY disorganized. There did not seem to be a specific server per table, they were running low on silverware, and many tables had been left dirty and forgotten to be cleaned. The food service was fast, but the portion of what one of my friends ordered was not accurate to the photo what so ever. The worst part was the state of the bathrooms. They were revolting and clearly had not been cleaned in a while. There was a very pungent odor, and what seemed to be urine all over the floor. It actually made my friend feel sick to their stomach. Overall, not impressed with the service as my previous experience had been much better.

scottakasprite
November 25, 2021 11:58 pm

After tipping well all evening, ask for a menu;which is forgotten for 20 minutes. And then no one asks if I want to order off it. Good luck, not sure how you have survived this long!

Nathaniel
November 21, 2021 6:23 am

Staff is nice, prices could be worse, but so many machines were having minor issues and the place was very understaffed.
Was happy to see the prizes had improved though the pricing is wild.

Quick response from management is always great, so I'm editing to thank them for the reply.

We will certainly be back, specifically if you wanted to pass it along. Some of the ball based games we difficult if not impossible to play& enjoy. (Less the basketball more the others) clown game, bottle toss game, and many in that corner of the gaming floor simply didn't have enough balls to play fluidly. (One machine would have more than the other, or both of another game were 2 short for the precounted numbered games.
It's likely people have taken home a souvenir or two from your machines over the years. And it's not a common thing to notice.

But I try and be a very detail oriented reviewer, and when i return, should these things and similar be resolved, I'll be sure to 5 star, with a glowing picture filled review.

Tony
October 26, 2021 12:51 pm

I ordered chicken fingers and the scraps I give my dog when I trim chicken at home were bigger. $11.75 for 4 very small scraps of chicken is a rip off.
It took the waiter 10 minutes to bring a paper menu after the qr code messed up my phone. Then the waiter brought my food ten minutes before my wife and son. Took20 minutes just to get the check. Stay away from eating here. Don’t waster you time eating here. Just go for the games. The place was just too loud for me but that’s just me. Great night out with the family otherwise

Crystal
October 18, 2021 8:31 pm

We normally have a really good time, but most of the games my little one likes weren't working and the huge claw dropped her prize right before it got to the chute.

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