Design Within Reach, New York NY
| Address | 957 3rd Ave, New York, NY | ||||||||||||||
| Phone | (212) 888-4539 | ||||||||||||||
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| Website | dwr.com | ||||||||||||||
| Categories | Furniture Store, Lighting Store, Outdoor Furniture Store, Store | ||||||||||||||
| Rating | 1 2 reviews | ||||||||||||||
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Similar companies nearby Bloomingdale's — 59th Street and, 1000 Third Avenue, Lexington Ave Macy's — 151 W 34th St. New York Design Center — 200 Lexington Ave Emma Mason — 344 W 38th St #602 |
Design Within Reach reviews
2My Herman Miller task chair with a broken gas lift can only be repaired by replacing the entire base for >$1,000, about the same as an entire new chair. They (parent company HermanMiller) "designed" a chair not intended to be repaired.
Very negative experience with Shakur Key. Very rude and condescending attitude. Not willing to help or answer any questions. Was very dismissive and obnoxiously rude explaining that his "time was very valuable. " He was not able to provide any information about a custom order that was placed and it is unclear if he actually understands the process or just did not want to be bothered. Really negative customer service and I do hope someone takes the time to up-educate this individual about the meaning of customer service and that every interaction is important. Thankfully, I've been able to order the furniture through another DWR location and will be happy to go crosstown so as not to deal with this individual again and his rudeness again. This location has lost me as a customer.