Devin Platt, DDS / Prospect Heights Dental Care, Brooklyn NY

This dentist office is EXTREMELY unprofessional. They scheduled me for an appointment in the morning and when I arrived, they said the dentist won’t be there until almost an hour later. I had to go to work, so I rescheduled for later in the afternoon. Less than an hour before my rescheduled appointment, they text me asking if I can confirm the appointment. I responded 15 min later that I will be coming, but they said they cancelled the appointment and gave it to someone else because I didn’t respond in time. The peak of irony is that they demand a $70 deposit to disincentivize last minute cancellations but they have no problem doing the same to you. It’s disgusting. Shameful excuse for a medical practitioner.

Do not go here!

I unfortunately scheduled an appointment before reading the reviews. My appointment was at 9am and at 930am I receive a text saying that my appointment had been cancelled, even after they charged me a $75 "hold fee".

Stay away.

I have nothing but good things to say about Dr. Platt and his staff. He has been my dentist for over 26 years and I come all the way from the Jersey Shore to see him.

I booked with this office and called them to confirm my insurance information, gave them all the information and they confirmed that they accept my insurance. They requested $75 as a place holder for my appointment and I paid it. 1 hour before my appointment they called me and said that they just checked with my insurance company and they don't accept my insurance and they will not refund me my $75 back because it's too late. Very unprofessional from them. I have never dealt with an office that would confirm that they accept my insurance them call on the day of the appointment and deny everything including my place holder money.

I visited this Dentist in November 2020 for the first and last time ever for a yearly mouth check up and dental hygiene. Although Mr Platt was polite and nice, his assistant was not very nice and the mouth hygiene was done without much care and it hurt.
Mr. Platt said that I had 3 holes in my teeth that needed filling and some wear on my gums.
On my way out I was told by the unpleasant assistant that I needed to have 6 fillings done and I was given a quote verbally with the total price 600 USD (with insurance, I was paying 40% of the total cost ~1500 USD), no treatment codes or further explanations. I was booked to do the procedures, but later changed my mind and decided to get a second opinion at my dentist back home.
7 months later, I visit my dentist back home, I get an Xray and check up and I am told everything is fine with my mouth, just some tooth wear but nothing that needed fillings or treatments. I insisted that on my previous visit I was told I had 3 holes and the dentist reassured me that there was nothing wrong with my teeth.
I would not trust this practitioner

My experience here was awful. Staff was unprofessional. Dr. Platt barely looked at my teeth, told me I had gum disease and I'd need months of anti-biotics along with visits every 3 months for visits and the process would cost nearly a grand. I had some plaque and tartar build up from missing my previous 6 month because of covid. I asked if they'd remove during the cleaning (as every other dentist I've been to has done) and he said that they wouldn't but it'd be covered during the procedure that I'd need for my supposed gum disease. Went to another dentist who said there's no evidence of gum disease and did a proper cleaning. My teeth feel great now. Awful experience with Platt.

Great bedside manner, very knowledgeable and most of all helpful. I have a lot of dental issues, he actually helped when other dentist have turned me away & have tried to send me to expensive specialists. Well run office, you never have to wait long to see the dentist.

Tried to make an emergency appointment through zocdoc. After the appointment had been confirmed I got a call from the office saying they could not see me and that I had to pay 70 dollars to book an appointment for the next day. The person on the phone was also rude and dismissive.

I’ve told my friends that the first time I met with Dr. Platt was like seeing a family dentist that I’ve been seeing for years. He’s kind, patient, and thoroughly explains everything. The staff are great too!

Strongly recommend. Very thorough and patient! Walked me through all of my (extensive) questions. I learned more from Dr. Platt than I have from all other dentists I’ve tried.

Friendly office, and my teeth and gums are feeling much healthier.