Do it Best Hardware of Clinton Hill Benjamin Moore paint store, Brooklyn NY

Everyone here is so nice! I appreciate the help finding things and the good selection, thanks guys.

Whenever you enter the store, they never allow you to browse through they follow you like you're trying to steal from them. They haven't any type of diplomacy or civil interaction with different people

Hour long wait but worth it. Only come here if you have money to splurge.

The best hardware store! Surprisingly endless supply of things for home improvement and has some general home goods as well.
The staff are always kind and very helpful

My family purchased some small items from the owner of Do It Best. He gave us 1 that was the proper size and the rest that were similar but the wrong size and simply a different product. We had to return to the store to exchange it once we realized the problem. At that point he refused to straight exchange and wanted us to pay extra/more for the correct items. It was rather odd since the owner was the one who rang us up and handed us the wrong items in the first place. Ideal customer service would be to acknowledge you made a mistake, apologize, and hand the customer the new items rather than insist on extra payment and rely on "that's store policy" to rebuff the customer.

Had to modify some ill-fitting guitar parts and they were very kind to lend me an adjustable wrench and pliers so I could adjust the items I purchased in the store without having to buy those tools.

I needed to repaint my living room and they helped me find the exact matching color for my room. Very good customer service and a large selection of paint.