Doctors United, Bronx NY

Doctors united is a great place. The staff and doctors or wonderful. I've been coming here for some time on and off and my experience at this location always been good. The doctors and stuff are always welcoming too all. I highly recommend this location because not only is it a doctors office but they also have an Physical therapy clinic upstairs which is great and there staff upstairs is as wonderful as downstairs.

The wait wasn't that long and appointments are recommended. They treated me with the utmost care and respect and helped me figure out the nature of my injury. I have returned subsequently for therapy sessions. Great place, friendly customer service, and the doctors are very understanding.

The doctor that saw me last month was amazing and so was the pt doctor now everyone else especially front desk horrible. I had a appt for the nerve test last week when I arrived I had to reschedule because she was behind now on my next scheduled which was at 1pm she’s on lunch so they asked if I wanted to do pt till then I’m annoyed but ok no problem once I’m done with pt I let the front desk know, now Apparently she’s doing one at the moment then one more after that one, WHAT? Why am I not after that one she was doing when my appt was for 1pm oo wait it’s because front desk was cool and chatting the whole time with that person so you decided to put them before me so messed up.
I’ve let way too many “mistakes” go but this one just has me fed up. I definitely won’t be returning not for pt, not for the nerve test, not for my mri, NOT FOR NOTHING. Finding me another Neuro even tho the doc was great front desk messed up way too many times sorry! I should’ve read the reviews before coming.

Yesterday I had such a bad headache that I felt my blood pressure was very hight. I honestly didn’t have an appointment but figured since they’re my primary doctor they’d see me even when I put my name on the list. List that I know they don’t follow even with am appointment you have to wait long periods of time. After waiting for 1 1/2 hours I went to the front the only humane young lady there asked the lady that does insurance if she could have someone see me since I looked in distress and she said no I had to wait til 3 pm. Don’t waste your money or insurance money with this store front clinic. Doctors and nurses saw I looked in distress and didn’t bother. I went to Montefiore and yes I had very high blood pressure and something could’ve happened to me and these so called nurses and doctors didn’t care. Very sad they’ll never see me again. The receptionist was the only humane person in there. Don’t waste your time because they don’t care about you!