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Dollar General, Dryden NY

Address 169 North St, Dryden, NY, United States
Phone +1 607-708-1070
Hours 8:00am-9:00pm
Website www.dollargeneral.com/store-directory/ny/dryden/14064
Categories Dollar Store, Beauty Supply Store, Candy Store, Convenience Store, Discount Store
Rating 2 4 reviews
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Dollar General reviews

4
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Kassandra
September 13, 2023 8:46 pm

So I've been a regular customer at the DG for about three years now. It's a very convenient place to shop when you live at poets landing in dryden and you have no transportation. Plus dollar general really has almost everything and the prices are reasonable. This all sounds great. Your probably Wondering why I put one about 6 months ago (maybe more maybe less my memory sucks) this woman started working there. I'm no longer "aloud in her store". I guarantee if your any type of repeat customer than you know what woman I'm talking about. She shorter, got glasses, she's miserable all of the time. She has got the worst attitude I've seen in customer service in a long time if ever. I first encountered this woman's terrible attitude when we were checking out. My friends benefit card has seen better days but it still works. It just takes a little bit of patience. Something she clearly doesn't have.she kept telling to do this and do that and on and on. It's one thing to be helpful it's another thing to be telling someone what to do. Anyways every time we went in there and she's been working it's miserable misery loves company. She got into a disagreement with my friend about his card every time, she got into a disagreement with him about the price of soda when he was just simply asking a few questions because he was confused.which turns out he should have been confused because the prices didn't match at all. So I was in there about a week and a half ago and I did what i always do. The same things for literally the last three years. I go to checkout. Mind you I'm spending about $53 in cash. Not food stamps not nothing cash money. In her normal miserable mood she rings up my stuff and than hands me my receipt. While handing this to me she says "I'm gonna need to check your bag. " "Excuse me? " I said in shock! She repeats herself. I ask "why? Why do you need to search my bag? " She says " your not aloud in here with yñour bag. " I almost started laughing. So I walked out. Well she followed me out and while I'm loading the car she says behind me "either you let me search your bag or your banned from my store" I looked at her and said "well I guess I'm banned than. " She than keeps going while I getting in the car. There is no sign on the door that says to leave your bag up front or no bags or whatever. I have been shopping there for 3 years I've never been told that I had to leave my bag upfront. Who is she to tell me she's going to search me. She kicked me out because I'm friends with toad aka terry George. She's now kicked his girlfriend out as well. For no reason. I've been back in the store. When she's not working. There was no problems. It's just her. Corporate needs to do something ASAP. I've worked in customer service in the past. She's the perfect example of what not to do. I understand there are problems filling these positions. However filling them with arrogant rude no it all vindictive ppl. Is not worth it. That's all I've got. Hopefully someone does something because your loosing a bunch of your local regulars #FIRE HER #CUSTOMER IS ALWAYS RIGHT

I could have let her search my bag, but I didn't. What if I had a bunch of embarrassing things in my bag. Who knows ppl do whatever they want.

Nikkie
July 07, 2023 11:29 am

Not only is the place absolutely filthy, but I went in today, the cashier was having a bad day I guess, she got frustrated because she couldn't figure out the register and she threw her pen at me, told me she was dine and screamed at the top of her lungs for thr manager. When the manager came up I told her how awful I was just treated and the lady denied it, and the manager said NOTHING to her. I will never do business with them again!

Zach
January 30, 2023 10:31 am

Walked in to buy a gift card and ended up having to walk all over the store to find an employee to find that there were 2 employees outside talking to one another not doing any work. Very unprofessional for a General Dollar.

caitlin
October 06, 2022 8:43 pm

The workers are friendly. Aisles are always clean and organized. It's a must to check out the clearance. I've bought some of the cleaning supplies before too and they work just the same as something double the price.

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