Doodle Bugs! Children's Learning Academy, Webster NY

The cameras are useless, if your not staring at a computer all day theres no record of what happened, our son came home with a large scratch/ mark across the back of his neck that lasted all weekend, no report, no one seems to know what happened, and best part, no camera, even when on is in the corner, so when something does happen, all they have to say is i dont know and thats all you get, even with cameras, waste of money

We had to leave. After 4 different directors in six months, several teacher replacements, and two price increases it just got to be ridiculous. I am saving $400 a month by not going to doodle bugs. Guess what they are hiring for a new director again. They can’t keep employees and the prices keep going up. They increased prices in September and then again in January. They change policies in the middle and since the contract allows this there is nothing you can do. When I signed up I had the ability to get 2 weeks of 1/2 price vacations. When I went to put in my notification of vacation they said “ we no longer do that”.

This place used to be such a great center. We have two daughters and my oldest graduated from here. When our youngest was here it started off well until she went into the toddler room. When she started there shortly after was constantly coming home with rashes. We would also often pick her up and she would have soiled diapers, both 1 and 2. We tried speaking with the teachers first and would improve for a week or so and start over again. We brought to the center director and regional manager and same thing, would improve for a short while and go back to same thing, constantly coming home with rashes, one time so bad our daughter had blisters. It became very clear they had no oversight of duration between changes, we were told there was a 2 hour policy although she would go 3+ hours without changes. We then reported them to the OCFS and 2 days after their inspection we were unenrolled with 0 notice to move her to another center. We ended up moving her to a new center (which we already were looking after this terrible experience with DoodleBugs) and she has had 0 rashes. The customer service and management at this place is horrible, if you have an issue they will simply unenroll your kid than resolve it, I think they are also on like the 6th center director in the last 2 yrs (ever since the original director left that had been there for years).

Our son has been attending Doodlebugs since he was 9 weeks old. All of the teachers he has had have been so kind and caring. They have helped him transition from the infant to toddler room. We love getting the photos in his daily report and it is always so comforting to know that we can access the web camera for his classroom.

Our family has loved our time at Doodle Bugs! Our girls look forward to seeing their teachers and friends each day, and we love seeing the growth and development from the care they’ve received. The teachers truly care, and you can’t put a price on that.

My son is loving his time at Doodle Bugs! The teachers are wonderful and I haven't experienced any concerns about his safety or happiness there. They're managing storms that come their way and problem solving efficiently. My husband and I are grateful for them!

My daughter has been going since September 2021 and she's extremely happy when she's there. I love how they're up to date with technology.

We've been at Doodlebugs for almost 3 years and live it there. I love the security systems, the safety protocols and of course the teachers! They really love and care for the kids and are just wonderful! Would highly recommend.

We have had a great experience so far! Staff has answered all of our questions, and our boys love being outside to play 2x a day!

The teachers and staff are so caring and kind - they truly want the best for the children!

Friendly staff and very welcoming. Enjoy seeing weekly pictures of my son and receiving daily updates. My son is challenging though and does needs more support in the classroom.

As a first time parent we were nervous about sending our baby to daycare, Doodle Bugs is more than the typical daycare and the perfect fit for us! We have access to watch our son throughout the day and he has more than doubled his vocabulary and motor skills! We love the daily pictures, lessons, and activity updates, he has plenty of opportunities to play outside and social interactions. Doodle Bugs is extremely community oriented, everyone seems to know our son, we couldn't be happier and look forward to several years of learning and fun!

My daughter was asked to not return to the center with 4 days notice and the director informed me over email. Tried multiple times to speak with her but she seemed to be leaving the center earlier and earlier each day. Both the director and assistant both resigned from their positions at the same time and terminated my daughter 3 days before her last day at the center. I was given no notice or even advised that this was an option. She receives multiple services that were being held at the center that she can no longer get because of the lack of time the director gave me to find another center in which all other centers are full at this time. I was very pleased for the first few months and she was only enrolled for max 5 months. They called me every other day to pick up my child and complained when i didn’t answer right away but would never call her father who was the person that picked her up everyday. I would NEVER recommend this center. I hope the new director does something well here.