Dr. Michael Raffinan, New York NY

First I should say, I’m a nervous wreck’s keeping my doctor appointment. But my first visit to Dr. Raffinan office was a perfect example of comfort to me from the front desk to the nurse to the doctor. Great crew all around. Thanks

I found Dr. Raffinan through Zocdoc. Appointment was seamless with front staff being extremely helpful during the check-in process. The nurse who attended me, and took my vitals before the Doctor was polite and kind. This was my first time with Dr. Raffinan and I must say he was very attentive and thorough in listening, communication and evaluation. This was also my annual physical. I saw him take notes which were later shared with me for reference and referrals for specialty practitioners. The checkout process was just as seamless with the staff printing out the lab orders and Doctor notes.

I am a 21 year old college student. I went to see Dr. Raffinan regarding a back injury in which I needed an accommodation note for work. The staff was very helpful, however I have never felt more uncomfortable with a doctor than with Dr. Raffinan. The doctor instructed me to change into my underwear and bra and put on a hospital gown so he could examine my back. I thought it was a little strange I had to take my pants off for him to examine my back injury so I kept on my pants and was wearing a bra and the gown. He then comes back into the room and does the exam. This was also a physical exam so he started pressing on my stomach. The Dr.asked if I lost weight, to which I replied yes. He then suggested that I keep up with exercise in order to "keep everything in place". He said this while cupping his hands out towards me. I was shocked. He then begins to type on his computer and tells me I can change into my clothes and he will turn around. Never have I been so uncomfortable at a doctors office. I will never be returning to Dr. Raffinan and strongly urge other women not to go to this doctor.

Been to the office before and no complaints, however when I went for my physical it put a very bad taste in my mouth. First the bathrooms in the office are being remolded so you are told to go upstairs to a different floor to use the restroom it would of been fine if I didn’t have to walk around with my urine sample just very odd. The most off putting was that i had asked if it’s okay since I am leaving the office and floor for my sample if to keep my personal belongings in the room my physical was taking place in. He said of course however when I came back to enter my room there was another patient in there. When the doctor had asked where my stuff was the nurse replied we put it in the lobby! All of my personal belongings laptop paperwork phone, wallet you name it was just left on a chair in the waiting room! They could have at least put it behind the receptionist to be supervised. I didn’t even know the Appt was over. I was so taken back I just grabbed my stuff and walked out.

This is a review for the practice, not the doctor who I never saw. It’s misleading to provide availability for an appointment with Doctor Raffinan and then schedule the appointment with the doctor’s nurse practitioner. Nurse practitioner provide great care, but if I’m scheduling the appointment with the doctor it should be with him. To take time off work, travel to the office only to find out that my appointment was with someone else was frustrating. I tried to reschedule and the only availability was for March, but zoc doc lists many more slots that don’t indicate that this availability is with the nurse practitioner. Nor was this communicated to me when confirming my appointment. Be transparent and considerate of people’s time.

Unprofessional and unresponsive. NPs give differing information especially about prescriptions. Look elsewhere

Dr. R is amazing, 100% recommend anyone in search of a primary care doctor, he’s your solution!

All that doctor money and he charges me a 100$ no show fee when my work comes up. Be prepared to get screwed.

I've been a patient of Dr. Raffinan's office for yeas and have always had a pleasant experience. However recently when I tried to get a refill that requires prior authorization, I was unable to get help from his office for a week. It went from "your address is incorrect" to "can't find your records with insurance company" to "medical assistant is not available to call back" to front desks straight up declining my calls (I'm fully insured and never had an issue in the past). I understand staffing is challenging these days but it's disheartening to see a medical facility that I trusted and loved for so many years have gone downhill. Will not go back

One of the best Dr. ’s visits in my life. He was patient, seemed interested in what I had to say, not rushed at all, answered all my questions, and was a super nice guy! Will be my primary care doctor until I’m not local anymore.

Didn’t feel rushed, Dr R spent a long time with me and helped come up with a plan to improve my health

I have been a patient of Dr. Raffinan's for many many years. He feels like an old school doctor who takes as much time as you need to answer questions, discuss different options for treatments and to see how you're doing on multiple levels. He takes notes throughout notes but stays connected to you as he's doing so. I trust him and am thankful to have him as my primary physician.

I feel really lucky to have been sent to Dr. Raffinan. He is an incredibly thoughtful listener and has a holistic approach to health that makes a lot of sense to me. He is kind, professional and thorough, engaged and relatable. I'm feeling very lucky to have found him for my new GP.