Drs. Wilck, Schwartz and Novak, Brooklyn NY

Dr. Novak is a money hungry scum bag. He is not a doctor. Caught him red handed overcharging me for an exam and making me pay out of pocket. He charged me $270 out of pocket for an exam claiming my insurance wouldn’t cover it. Then I get informed by my insurance that he charged them $485 just for my visit. I confronted his office and they sent me a check for $165. They refused to refund my credit card. Months later when I have to reorder contact lenses, they denied my prescription and claimed I haven’t gone there in years. He is a money hungry scum. If you use Dr. Novak please take notice as to how how is not genuinely nice at all and really just try to sell you on contact lenses or fancy glasses lenses from Cory in his office. Also take notice as to why Dr. Wilck and Dr. Schwartz are never there. They both despised Dr. Novak and Dr. Novak screwed the both of them out of their own business. This guy even charges the insurance companies as an ophthalmologist, when’s he just an optometrist. He’s not even a real doctor. He’s just a scum bag

This is a review for the service department of the optometrist wilck, et al.

The service department, run by Corie Bovell, is the best! I knew Corie from his earlier location on E 7th. He is professional, fair and an all-around great guy! I was actually in a bad mood because of my broken (expensive) sunglasses. When he fixed it while I waited, he got me in a better mood simply from his jovial personality! You actually want broken glasses just to see him. Highly recommended!

Dr. Novak has a good sense of humor but 80% of the time the front desk is unpleasant and really nasty. I’ve heard them say mean things about patients after speaking to them on the phone numerous times. I’ve told them about my primary insurance each time I went in and told they already had my vision. Then on the phone today she got annoyed that THEY didn’t have it when I’ve had the same one for two years and informed them each time.

My last straw is the last time I was told to simply call in case my daily trial lenses didn’t work for me and when I did I was told I needed to pay for another appointment. Each time he’s given me trials they didn’t work. I’m not going to spend money on another appt every time a trial doesn’t fit when I just went in around a month ago, especially when it’s not mentioned that would be the case upfront. It’s ridiculous. I’ve also asked twice for referrals to LASIK doctors and never gotten them.