Dunkin', Champlain NY

Good. I guess a little bit more of TLC would go a long way. They ran out of donuts mid morning. Very convenient location though. Coffee is good as always.

Love the girls and the guys. May be understaffed at times, but always pleasant. Hot coffee always Hot.

I go here 1 a month and the service, food and the workers make my start of the day so enjoyable.
They are extremely friendly and give u exactly wat u ask for and more
Love this place ️

Most of the employees are kind and friendly. Most of the time I can get what I want but lately I've not been able to get my frozen coffee. I don't know why. But over all I always enjoy my experience and whatever I order drink or food.

Many local shops are unable to make frozen coffee at this time, but the staff have all been very apologetic about the issue and have continued to give customers excellent service.

Waited 15 minutes with only 1 customer in front of me for friken donuts, employee too busy chatting even went to finish her conversation about wanting to leave her job at dunkin on the side while I just stood there waiting.another employee eventually came to serve me, this young longhair blond girl dosen't seem to care about her job at all very disappointing service.

Dunkin as a whole should be negative stars. There shouldn't be a menu as you rarely get what you order. If you do get what you want it's old enough can't bite into.

Went there this morning and got a bagel with cream cheese and a matcha late and it all was made beautifully. Super happy with my visit.

I Order three drink and I only got one that was right the messed up the other two. I was looking forward to my drink and it wasn’t made right?

I love this location. However, I think they are a bit understaffed which is not the employees fault but it still negatively affects my experience there. So this is more for higher up in the chain, do better.

Stopped by in the morning for coffee and a couple of donuts, everything was fresh and the employee is nice

They always Ness up our orders they never have our online order, there staffs reaction to an online order was I thought I saw it somewhere get rid of your trainers they suck

Afternoon staff always states that my on the go order isn't ready because they are busy and under staffed. I've been to many dd stores and they have higher demand and equal staff as this store and manage well. Always have attitude and the Afternoon manager/supervisor just stands there. Definitely don't recommend.

We waited for 30 mins and noone in line or in front of us. As we were leaving.took a sip of the ice coffeeand it was disgusting! Will never go to this location again!