Dunkin', Glenmont NY

It's in a gas station, so it's really convenient when ur on the run trying to gas up and finish waking up for work. Workers are really nice, also.

I went through drive thru this afternoon and ordered a large hot cappuccino. After I drove away I picked up my cup to take a drink. The cup was not completely filled and the cappuccino was only slightly warm. Very disappointing.

Trying to order donuts here was a nightmare. I asked for 3 chocolate glazed, 2 chocolate frosted glaze and one vanilla frosted glaze. She repeated "3 boston cream. " and I stopped her to correct her. She then repeated it again, and despite repeating my order she said the same thing. She then asked me if I wanted anything else and I said a medium hot chocolate. She told me to go up to the first window where she asked my order again. I repeated my order again and she said okay, so naturally I thought she had the rest of the order. She came back with my donuts then asked if I got anything else with it. I was crunched on time so I said no even though I ordered a hot chocolate. I paid and hit the road, only to find out if been given 3 chocolate glazed and 3 boston cream. I expect this sort of ineptitude from somewhere like mcdonald's, but not you, dunkin.

We ordered 25 munchkins, got 15 of them. We asked for glazed and blueberry and got only a couple glazed and the rest chocolate. We also ordered a donut and hash browns and they forgot both of them.

They messed up my entire order through door dash. Coffee was missing, ingredients were missing in EVERY coffee that we did get and the whole order is garbage.

Awesome After Slight Wait! Glad This Location Was Doing "Pay It Forward Saturday"! Glad To Have Participated As Well!

Ordered a medium French vanilla iced coffee with almond milk for my girlfriend. The man working the drive through immediately had an attitude and asked clarifying questions like “any cream or sugar” which we answered no to (since my girlfriend is Type 1 Diabetic). Pulled up to the window and the worker gave us a swirl so we sent it back. He came back with a black coffee so we asked what it was. He said a “French vanilla iced coffee since you said you didn’t want any cream or sugar” which confirmed with us that he was messing with our order since he knew we didn’t want cream/sugar and gave us a swirl originally anyways. He finally put almond milk in the coffee and it looked correct so we left. When my girlfriend started drinking it she started to feel sick and she thought the coffee tasted strange. We ended up going to another Dunkin to order a new coffee and the one we got from the other Dunkin was definitely sweetened.

If I could give less than 1 star I would. Never mess with sweetened/unsweetened orders. Not right. Will never go back.

Placed a to go order at 4: 47pm, only to arrive at 5: 00 and it was not done, as they failed to check the machine that prints the to go order slips. Things happen, I get it, but then to wait until 5: 09pm for our order to be incorrect is frustrating. I asked for white cheddar instead of American cheese on my sandwich, only to receive American. Oh and the bagel I was given was ROCK HARD. My iced coffee had little to no cream and barely any ice that it melted before I could even finish 1/4 of it. Not to mention, one of the ladies in there who arrived after we did got her meal for FREE because she had to wait, yet because ours was paid for, we weren’t offered anything. Extremely disappointing.