Dunkin', Camillus NY

Great place lots of options! I love going here on a daily basis! But there is one thing I like to mention is the fact that I feel like they would get a lot more customers if they had more vegan options or options for people who have food allergies or people who are celiacs to enjoy besides the drinks. But altogether the service has been great, I % recommend.

Placed a walk in pick up order. When I got there doors are locked, it’s drive thru only, and the line for drive thru is out into the street blocking traffic. Left without picking up order.

Edit: Just happened again Seven months later after I was assured by management it was a one time thing. This place is garbage….

Handed hot coffee with lid half on which caused hot coffee to spill all over my hand (which obviously hurt) and inside of my car. The girl at the drive through window said absolutely nothing and handed me some napkins and put a new lid on coffee without saying sorry or offer to top off cup. Never going back to this location!

Great place to eat. Me and my friends like to get brunch here. I would definitely recommend.

Unfortunately I would have to say don’t waste your time coming to this location. The staff is friendly and great, but there’s always an issue. Today, short staffed and no hot food whatsoever. I’m not sure why, every location seems to be short staffed yet no issues with getting what’s ordered. This is the fourth time I’ve stopped at this particular location and each time I leave without someone I’ve ordered or with nothing at all. Seems they just need to close if they’re not serving anything hot today. Why waste the peoples time who use the app. I hope the situation gets rectified soon.

Very friendly staff and quick order turn around. Love the new members only blueberry cobbler on the Dunkin app. It’s my new all time favorite.

Honestly it's just a Dunkin. I went in on a Sunday morning, and there were maybe 3 people working, and service was slow as a result. Staff was friendly though.

My drink wasn't made completely correctly but they are obviously understand staffed and I was still served very quickly

I love using the app to pay ahead and going through the drive thru to grab my order. It saves me time when I’m running late.

Breakfast tacos were a little lacking in taste. Great staff though that was super cheerful in the morning.

This is the third time I’ve tried ordering from the Dunkin on5300 West Genesse St. They never have anything ever. Not matter what you order so i guess they are a donut places that doesn’t ever have any donuts. I wish there was an option to give negative stars cause they don’t even deserve 1 star. It’s very disappointing and i don’t understand why they are even open! Shut down so people don’t keep going there or ordering from there just to not get anything. Or maybe your staff needs to step up and do there job and make more the 5 donuts for the day! I don’t know why i wrote this cause from reading the other reviews nothing is going to change and know one is going to contact me to try and make this right! Hello corporate this Dunkin’ Donuts is losing you money and customers!