Dunkin', Oswego NY

The staff at places like this either don't care or put to much effort in for the horrible pay they get. Start giving them better pay and some benefits and you'll have a better more helpful and happy staff.

How frustrating is it that you go in because the line is long and then you stand there waiting for them to take care of the drive threw before your helped

I go through the drive thru everyday around the same time for a regular order-on-the-go. There has been several occasions when the staff will bring me my order while I’m waiting in line so I can get on my way! The coffee is always delightful especially during pumpkin season. Great way to start my day!

I give up. I’ve visited this location at least 50 times in the last month or two and every single time without fail my food and coffee is gross and inedible. Whether it’s the absolute mountain of spoiled tasting cream cheese on my not toasted bagel, even though I asked for it toasted, or it’s any of the other food.like the wraps I got this morning, the bacon was slimy and completely uncooked. The worst part is, when you go back to give them a chance to fix it, it almost ALWAYS comes out exactly the same or worse. Done wasting time and money.

This dunkin has their restrooms locked and want you to make a purchase first!
We intended to purchase until that. Walked out!
We'll give someone else our Business.

Sorry, I really had to poop, there was no spray for the smell. FYI make sure you have enough toilet paper before you start, I have one sock now cause of the lack of maintenance.

One of the best Dunkins around. The parking isn't the best but still one of the better ones.

Worst customer service! Was told I couldn't get my cheese melted without burning it so i had to have cold cheese on my sandwich!

Tried the cheddar & bacon omelette bites.not my thing. Had a croissant egg, bacon & cheese- egg was greenish.

Good location order was already ready when I got there. I ordered mobile. I used my points on the app and got a free large coffee.

Always a great experience and the perfect coffee 99% if the time. Taylor is awesome, definitely an asset to this team!

Sense the far east side donkin is closed for good. This one here is absolutely busy beyond belief. Like, busy bad. Line out into the road to the stop light, blocking traffic, blocking cars. Waited almost 30 mins just to get in and get my coffee and sandwich. I walked inside, not drive thru. I timed how long. Over 30 mins. What a joke. Avoid this place. Better off making your own coffee. Which I am doing now anyway. What a joke. Plus their price for coffee and sandwiches is WAY over priced. No thanks. $4 for a large cup of coffee. No thanks