DXL Big + Tall, Carle Place NY

Anthony is the best salesman I’ve ever met at DXL. In fact, the manner in which he listens to the customer and makes recommendations exceeds expectations. Anthony deserves a five star rating. I am however alarmed by the Store Manager’s negative and offensive manner to me. He tried to take over the sale without asking questions and would not listen. In fact, he accused me of buying the jacket I bought in to match sizing was purchased from JC Penny and it wasn’t…it was a gift from the designer. He has a very nasty and offensive and antagonistic approach to customer service.

The neatest store on this side of the island! The manager Mr. Greene is hands down the best most efficient and knowledgeable professional we've met. He's created a personalized look for my Ace! He never gets this treatment anywhere else!

A lot of 3xl sized items were out of stock. Also clothing on hangers were not the same size on the hanger tag. For Example the hanger tab would say 3XL and the item was a different size 4xl or 5xl ect ect. Customer service was nice and professional. But to be honest when I left this particular store (Carle Place) I got the impression that the store is closing down.

Great service. Team was knowledgeable and answered all of my questions. Helped me find my size quickly because I never know what I am!

Love shopping this location. The staff is great and the selection is plentiful

Horrible prices horrible customer service. Insinuated I didn’t purchase item since I didn’t have receipt even tho their system tracks your every purchase’

My son and I are on the plus side and we always find DXL having just the right clothes to make us look good which makes us feel good and happy.