Empire Granite Marble Quartz, Lancaster NY

Empire Granite was so easy to work with through the whole process. Chose the stone, template, fabricate and install all in 3 weeks. It all looks great.

I am very pleased with Empire granite, from when I initially just popped in to take a look at slabs, to installation everything has been very smooth. I really love the selection they have, the customer service is wonderful and the install guys were so kind, professional and really did an excellent job! Whenever I had a question Joanna was quick to get back to me. I literally can’t say enough about how happy I am overall with Empire.

Excellent service and advice from stopping in to look at choices all the way through completion of installation. I’m very happy with my granite countertops and the install was great! Very nice people start to finish and a reasonable cost.

Very professional. I love the way my kitchen looks now and they had the best prices with very quick turnaround time to measure and install. I liked that they had a preview to show you your granite and layout before they cut!

Empire granite installed my bathroom top. They have awesome selection of stone. From beginning to the end they were very professional and answered all the questions I had. I would recommend Empire to everybody!

Outstanding & professional service. Took the time to resolve issues with common courtesy & respect. Would highly recommend Empire to anyone looking for new countertops.

Empire was by far the most professional and knowledgeable. We met with Joanna and Vira and they did a great job educating us on granite as we are new to this type of counter top. Tom came out and measured and did an absolute perfect job down to the millimetre. Then installer crew was fantastic. I would love to have Empire do our next project, just good people to work with! We also looked at 3 other granite shops and we felt most comfortable with Empire, Best decision of our entire kitchen. We checked all the other places in the area and they were by far the best prices and the stone selection was pretty impressive.

I really enjoyed my experience with Empire. Great service from purchase to install! The friendly staff were on top of everything. I’m so happy with my purchase. I highly recommend Empire and will definitely be back.

I don't even know where to start. From day 1 Empire Granite Marble & Quartz was clearly the best choice for our new Granite counters. They had so many beautiful options it was hard to pick just one. Joanna was so friendly and easy to work with. Their turnaround time was second to none. Every step of the process was easy, informative, and precise. Our team of installers Nate and Karl were friendly, knowledgeable and professional. We enjoyed having them in our home and their installation was top notch. I highly recommend this business from product to cost to customer service. It doesn't get any better then this! Thank you! I LOVE my new countertops!

I had empire cut me a remnant for a small project I was working on. Their attention to detail, customer service, and commitment to customer satisfaction was apparent the entire time I worked with them. They went out of their way to ensure that I was satisfied. They are truly a tip-top professional company.

Vira at the showroom and the guys that came out to fit the stone were all professional and accommodating. I cannot say enough about the company

We recently had our ten month evaluation and repairs on our Marrano new build house. One of the seams from our countertop was raised. Karl and Nate came out last Thursday to fix it. They called ahead in the morning to let us know when they were coming that day. They worked efficiently and neatly cleaned up all their materials. They suggested we open the door as there may be an odor from the adhesive which was very helpful. They also gave us great tips regarding continued cleaning of the countertop. Lastly, they were extremely professional and nice! With this kind of service, the quality and selection of countertops available, we would highly recommend Empire!

Super helpful very hands-on was on the phone with them also was able to send pictures through text message had a very rare fix for a sagging granite-top sink. Plus was willing to sell it out of their inventory. Will definitely use them if I need help in the future!

From the moment We entered Empire’s showroom and met Joanna We knew had a winner.
Joanna was so informative and patient. Such an asset to this company.
Our quartzite countertops are our favorite part of our kitchen makeover.
Jeff and Henry installed our countertops flawlessly. They did everything we asked for and more!
The showroom is amazing and the special attention to detail provided by Empire is outstanding.
We highly recommend Empire!

Great customer service! Super professional and friendly! I would highly recommend them. Will Definitely use their services for future projects.

We couldn't be happier with our brand new kitchen! Empire took care of everything from design to building our beautiful custom cabinetry, installing the quartzite counter tops installing the tile backsplash, installing new flooring- you name it they did it. We are still pinching ourselves that this is our dream kitchen. Aaron our designer was so patient and gave me exactly what I wanted. The crew was meticulous very professional and very clean-no complaints. It was a major project and I can't tell you how smoothly it went and there are five of us and three large dogs living in this house! Highly highly recommend!

I researched and shopped around, a lot. I was very impressed and super pleased w Empire marble & granite from the beginning. I kept going back to their selection of stone, their customer service, and their turn around time was the best in WNY. I love the quartzite countertops and full height we chose for our kitchen. I loved the convenience from start to finish. They have a large show room, you don’t need an appointment, with having my kitchen layout and design on hand they could provide an estimate right away. I liked that I didn’t have to wait days or a week for a quote. Shortly after, they measured the kitchen perfectly, I went in for the layout appointment to see how the stone would be cut for each piece. I love that they offer that step, not every place does. Shortly after, the install was perfect! Everyone I worked with was knowledgeable, friendly and professional! I’d definitely recommend them!

We were very pleased with our experience at Empire. Vira and Joanna were very helpful and the install crew bent over backwards to ensure we were completely satisfied with the job. Top notch all around!

Empire was by far the most professional and knowledgeable. We met with Joanna and she did a great job educating us on granite as we are new to this type of counter top.we found a slab we loved and she gave us an estimate that seemed very fair. Tom came out and measured and did an absolute perfect job down to the millimetre. Then Jeff and Carl did the install and you could tell they really care about doing a good job, they were fun to talk with as they were doing the job as well. I would love to have Empire do our next project, just good people to work with! We also looked at 3 other granite shops and we felt most comfortable with Empire, Best decision of our entire kitchen.

Empire did an excellent job with our small 7x7 ft bathroom. They gutted everything and did a whole remodel. When it was finished it looked huge! They vaulted the ceiling and included a little alcove above the door. We couldn't be any happier with the work they did.
What was most appreciated was the patience they had with me while going through the design process. I initially worked with Aaron for the layout of the bathroom. Then Kelly joined the team and took over. Kelly has a wonderful sense of design and is very creative. She helped me with all the details such as picking out things like the tile, the mirror and the pendant lights as well as the faucets and window. She got my style and brought energy and excitement to the project which made it fun.
We also appreciated Valdi as he got back to us immediately when we had questions and was quick to fix anything that wasn't quite right. He truly wanted us to be completely satisfied and happy with everything.
All the workers that made up the Empire team were professional and worked hard to make certain everything looked perfect. It was an expensive project but worth every penny. From start to finish it took a while to complete but again worth the wait. We highly recommend Empire.

This is the 2nd time we used Empire Granite. Had them put granite in our two bathrooms and just recently had them replace are granite in are kitchen. Each experience was impeccable. They helped with decision making and made are experience very pleasant and stress free. The two installers that installed the granite were equally as professional. Just love my new granite.

Sandie S.