Empire Hearing & Audiology - Penfield

Neal took the time to adjust my hearing aids properly. I am hearing much better now. Thanks Neal and thanks to Amy for getting me in so quickly.

Te service is always available, ever with short notice. My problems have always beeen solved quickly.

Neil is very knowledgeable and well prepared to handle your hearing aids. Great atmosphere and very efficient. Dr Vince vella

I couldn’t expect more of Neal. He goes above and beyond. He helped me to gain access to loop systems as well as figure out how to lessen crinkle noises while maintaining speech clarity. He answers and explains all my questions with knowledge and patience. I’m happy I got my aids through Empire Audiology.

Each and every time I go to an appointment or have a problem with the aids, the treatment I receive is very professional and service completed in no time at all.

Always pleased with the professional and friendly service at Empire Hearing. Neil takes the time to answer all of your questions fully. He explains all of your options and never tries to "oversell" a product. Amy in the office is awesome!

Excellent testing and fantastic at explaining results and appropriate remedy to solve problems with my hearing. Excellent demonstration of hearing aid and explaining functions and application. Simply great service.

Knowledgeable, accommodating and so friendly! I never had this kind of service in Florida, where I wore hearing aids from 2005 until I moved up here in 2020!

I always look forward to my visits. Neil is friendly and upbeat. I trust he is taking good care of me with adjustments if needed and he helps remind me how to use the app on my phone.
Very satisfied.
Diane