Enterprise Rent-A-Car, Greece NY

I had the pleasure of working with Darin at the beginning of my rental experience and Ethan at the end. Darin was so patient and kind with me. He really took his time with me to go through every detail of what I needed to know and do. Ethan was very polite and eager to help as soon as I walked through the door. Great customer service and very professional. A 10 for both of them.

Lots of different really nice rides. Had an issue with my car and this was covered by my insurance. It was such a smooth ride and comfortable drive with the nice seats

Excellent service by Mitchell D.today at this location. We rented a vehicle for an overnight trip, and needed to use the roadside assistance for a flat. Because it was late, we had to use a ride service to get to the new replacement vehicle. Without being asked, Mitchell offered to cover the cost of the ride service for us, and showed honest concern for our satisfaction. Highly recommended.

My car was stolen while I was in Rochester and we ended up getting to Enterprise shortly after they closed. My husband and I were so upset because we were stranded. I had knocked on the door in hopes someone was still there and thankfully the branch manger Darin Geska was still there and was kinda enough to start his computer back up and get us a car so we could drive the 12 hours back to Tennessee. Without him we would have been stranded without a car. We are so thankful he was kind enough to stay late and help us.

Your employees are always the most courteous, thoughtful and accommodating every time I’ve rented a vehicle! Always such a pleasure to do business with your company! Ethan Mann, Greece, NY location, hooked myself, granddaughter and great-granddaughter with a wonderful car and even gave us an awesome suggestion on a fantastic place to eat! We had a great time and the food was deeelish! Thanks again to Ethan and to all your awesome employees! Julie, Juju and Ari…

Don’t go to this place go some other place they wast your time
I reserved a full suv (they confirmed it) on Friday to pickup on Sunday at 2 pm. Sunday at 11 3 hours before I pickup the car they called me saying the full suv is not available we we’ll help you give you something
If it’s not available then why you guys confirmed it

Needed vehicle for 3 weeks due to accident…received great service, great car. Toyota Highlander…pleasant experience all around.

The lady was very kind very served perfect service like always and we appreciate your service

I recently rented a car from Enterprise Rent-A-Car at the West Ridge Road location, and I had a wonderful experience. The staff was friendly and helpful, and they went above and beyond to make sure that I had a positive experience. I would definitely recommend Enterprise Rent-A-Car to anyone looking for a rental car.

A little on the pricy side, but customer service is A+! Have been, and will continue taking my business here

Over these past few months me and my wife have been renting through enterprise. I can actually say this location is one of the best in Rochester that we have. I would like to Give joe & Ryan an extra applause just on their customer service and always being there when we needed them. I recommend this location to any one looking for rental you will not regret making this decision

Friendliest staff ever! They are always very helpful and happy to help you, I would recome this place yo anyone.

When I returned the car I thought the extra charges will begin. But no, just a thank you.
They are getting better.

Very friendly and made sure my needs were met and made sure I understood anything I had questions about

I think the Greece, NY manager's name is Joe & he is super! The staff was also very helpful & friendly. They all went out of their way to make sure we were taking care of. I will definitely recommend this location to family & friends.