Estes Express Lines, Blasdell NY

Not recommended except for low value unbreakable items. Abandoned the shipment on the sidewalk with no notification. Contents of crate broken into 7 pieces

Delivery came on time. Condition of freight was perfect. Driver was very friendly. Great experience!

Great rates on volume moves. Customer service made delivery much easier. Updated website for order and BOL creation is easier. Adding copies of BOLs, PRO Numbers and in transit auto updates by email of shipment routing and delivery status is proactive and reduces the number of calls and follow ups and sharing info customer and consignees makes there lives easier too.
Used Estes Express for years and the local terminal staff and managers have.been very helpful tour customer success.

First time shipping anything and I was in and out in no time at all. Very helpful staff.

Murphy door contracted them to deliver to my home. I received a call 20 minutes before they were to deliver from a person saying they would leave the door at the curb of my house in the snow in the middle of winter in Buffalo NY a day after a snow storm.

Apparently you can only take delivery from them if you are young and strong enough to lift a 400 LB door by yourself. I have had everything from refrigerators to furniture delivered to my home and never had the delivery people tell me they would leave it in the snow at the curb until I could find someone young and strong enough to bring it in.

Note to owners of Estes: It snows in Western NY. Some of us are older and some of us are disabled. If you dont want our business put it on your website.

Customer service woman was rude on the phone and kept insisting that she would tell Murphy door that I refused delivery.

Terrible company. Terrible service. Stay away. If there was a zero start option I would use it.