Expedia, New York NY

I make a reservation for two cabinets on Royal Caribbean cruise, when I did the check in, the put all 4 in one cabinet, this company lie to customers, I don’t recommend this company

I booked a full package of flight and hotel for my wife and myself and another couple, from NY to Dominican Republic and back. When weather cancelled my flight, Expedia did nothing to rebook me with another airline and said that I had to go with the original airline, JetBlue who had no flights until 3 days later. They also said that I was responsible for the hotel as well since I did not cancel previously. I asked what can you do to help me and really nothing was offered. I was able, on my own, to book another flight for more money on another airline and got out a day early. Expedia was supposed to credit me back for my original cancelled tickets but keep my reservation for the return flight in effect. Expedia did not process the credit and I had to call the airline directly to get it sent. Also, they did cancel my return flight reservations even though I told them not to and that I was keeping the hotel reservations as well. When I went to check in to the return flight, I found that Expedia had canceled my and my wife's reservation but not the other couple's reservation which makes no sense. Luckily the airline was able to fit me on the plane in the last row. I would never use expedia again.

Reserved a car in Dominican Republic through Expedia. It was just under $200 for two weeks. Other sites had cars in the mid-200 range, so I went with Expedia. I called to make sure there were no hidden fees - Gabby (whom I recorded), told me the $191 would be the total for the car for the entire time. So. When we got off the plane and found Economy, or Ameri-Rent, we were told at the counter it would be an additional $17 per day. As I'm a lawyer, I knew how to sign the contract without really signing. Turns out they charged my c.c. $438 which is more than $200 over the $27 per day they were trying to charge. I called Expedia and they basically said, tough luck. I will sue them in Small Claims for the amount and the time and any costs I incur suing them. Anyone who'd like to get in on a class action, reply to this comment. Let's get this horrific company. Expedia doesn't deserve anyone's patronage.

I book an hotel with free cancellation but they are not able to remove one night on it! I also should be able to cancel a flight for 24 hours after booking but thats only on the same date! That’s not 24 hours if you booked at 8pm. That’s not a trustable company! Try another one!

Use a different company. After entering my dates for service, twice, and after purchase, on the comfirmation email, the dates of service were incorrect, back to the original default date i had changed, 40 minutes on the phone, at a 70% cost increase and empty apologies, the dates were corrected. Never again.