Ferguson Plumbing Supply, Medford NY

Nice place, great customer service, always they have in stock what people need. Only downside is NO RETURN. SALE IS FINAL.

Customer service seems to be lacking. Called up and asked for a specific part and was told there was 13 in stock. Needless to say when I got there there was none.

As many others have already said, these guys ACTUALLY know what they're selling.and if they can't help you (like when i needed a 4-wheel steel pipe cutter) they will go way out of their way to help you find where you can get it. (I went to Dynamite tools off vets in Bohemia)

A little pricier than going to home depot or something but the knowledge the staff have Is worth the difference. I e had nothing but good experiences with this place whenever I have and issue and can't get a part anywhere else they always have it.

They try to help you. Downside, closed at 4PM. Doesn't matter if you're about to walk in 5 minutes before. They'll see you and put the key in!
Yet they'll stay inside till 5PM.
It's their world so be careful.

Showed up at 4: 02PM (this location apparently closes at 4 now FYI) one of the counter guys felt the need to say something to me about coming in after closing. I replied saying it says 5 o’clock on the door and online when you look it up. He continued giving me an issue. This is a taller guy dark brown hair with glasses. I said to him settle down i didnt know to which he got more confrontational. For some one who seemed to be a manager or something and act like that, just sad. This place has REALLY gone down hill since Ferguson took over Blackman. Little does he know ive been going to this location for over 15 years-not anymore

This store is not the same since Fergeson took over. So sad. I feel bad for all tje frustrated employees.

Nice helpful staff reasonable prices. They have everything you would need for your plumbing needs.

In the past, I have found them always to be extremely helpful. I would bring in a broken part and they would be able to get me the exact replacement. Always courteous and helpful. However, during this virus crisis when people really need the help they failed to come through. The person working behind the rope wouldn't even look at the broken part I had in my hand and rudely told me to contact the manufacturer. I had already done that but the problem was not resolved. Now is the time people need to help each other out not send people in need away.

Parts counter staff is extremely helpful and their prices are great. They always have what I'm looking for.

Wow! I have NEVER been treated like this in my life! Came into this store in my clothes to do house work in. The sales person immediately thought she was better than me. I told her I was looking at packages online for shower fixtures (ceiling mount rainhead). She IMMEDIATELY accused me of looking at cheap fixtures. So I asked her what she recommended, she laughed at me and pointed to a wall of books. Again I asked her what she recommends, she starts naming off brands. So my wife getting aggravated at this point just says Kohler. She opens the book and throws it at me. She barely wanted to help me, everything that I picked out was actually less expensive than what I was looking at online. DONT ASSUME PEOPLES INCOME BY WHAT THEY ARE WEARING. Blackman lost a 3k sale because of how the sales person judged me. Never again will I go into this or any Blackman.