Ferrario Auto Team, Elmira NY

My husband Patrick finally found the RAM that he has been looking for online. We live about 4 hours away from this Ferrario dealer. My husband Patrick called and was put in touch with a sales person named Chris Jamison. Chris has been top notch since the first phone call. Chris sent pictures of different trucks, interiors, exteriors, what ever we asked him to do. Chris gave us his personal cell phone number, we could text him anytime, day or night. When we arrived to the dealership, Chris had the truck waiting for us to test drive. Paperwork was started etc.
Outstanding customer service from Chris. My husband and I experienced a stress free buying process, from the first phone call to us, driving our brand new truck off of the lot.
This Thursday will be be 2 weeks since we purchased our 2500 RAM. Chris has continued to reach out to us, ensuring we don’t have any questions and that we are happy.
We will definitely return to Ferrario Chrysler Dodge of Elmira for all of our car buying needs in the future. We live outside of Albany Ny and we have yet to find a dealer and sales person like Chris Jamison. 5 stars

Their Quicklane always does my car inspections, oil changes, & repairs, & they do a great, thorough job!

Nick continues to provide great service when buying a new vehicle. We will continue to buy from him!

My wife Vira purchased a 2022 Jeep Grand Cherokee this week. Our experience with her sales person Conner was outstanding. He took care of everything we needed. He delivered the car personally and spent over an hour going over the details of the vehicle while here. We can't say enough about the entire experience. We had gotten the run around for months trying to locate a WK model from other dealers. She called Ferrario and within 2 days she had her new Jeep! Delivered in 5 days after initial contact!

I would like to thank Nick for the great service with the purchase of the Ford Escape! Thank you so much!

Great place to do business Blaine Morehouse goes above and beyond to make sure you get what you need in a vehicle!

Ford is a ripoff joint. Took my ford fusion for a simple oxygen sensor failure. They unable to remove it and then tried to charge me in excess of 1800 dollars for a new converter. I took to a mechanic that only charged me 150 dollars and did the work in 10 minutes.

Matt helped me get my second vehicle from Ferrario. Everyone was incredibly accommodating, friendly and outgoing. Thank you everyone!

I have not been here in a few years but have purchased in the past. Not sure why they just now want a review. It's ok here. Like any other car dealership they are pushy always offer a test drive and always try to push the extras. The car I purchased was in far worse shape than they disclosed. Unfortunately, I paid cash. A friend who purchased, payed way more than the vehicle was worth. They needed the vehicle and the approval they received here. I wouldn't recommend them unless it's a brand new factory fresh car with a well researched price.

I would Recommend Ferrairo Ford and the salesman Nick Ramsey. He was great and wasy to work with. He was also very quick we were in and out very quickly. He called me in for a new deal on a 2021 F150.

After having a less than ideal experience at another dealership recently, I was pleasantly surprised with Ferrario. I worked with Blaine, and it was an easy, stress free process from start to finish.

Great experience buying a car through them. Worked with Chris, he worked with me and was very accommodating. Was looking at cars from other dealers but this experience convinced me to buy from them. Made it very simple and transparent. I will definitely be back.

Nick Ramsey helped us select the perfect vehicle for our daughter’s first car! This is our third vehicle through Ferrario Ford! You won’t be disappointed!

Both times I've had to visit the Ferrario service team in Elmira for my Jeep they've been nothing short of amazing. Their new facility is beautiful and they were open and transparent about the work I was possibly facing. Instead of taking the route to exploit my pocket, they provided a service that was cheaper and more efficient. Will definitely be bringing my Jeep back here if needed.

Purchase vehicle
Management did not keep the promise
Blaming on the employers
Very poor
I guess they need it more than me.

Overall terrible experience here brought my sisters car in for an oil change and to schedule a time to get tires rotated and aligned but you can’t schedule an apt it’s first come first serve so they want you to drive your busted car here for them to tell you to go sit in there waiting room for 30 min before they can start there work. In fact I showed up for an oil change and was still told to wait with an empty garage by far the most inefficient way to run a workshop. My sister came 2 days ago after she called and they said they don’t do it by apt so she drove down (10 min drive from her house) for them to tell her it would 3 hours before they could stay it but she’s welcome to sit in the waiting room. 0.0 STARS OUT OF 5.0 TERRIBLE BUSINESS.worst experience I’ve ever had at any dealership or garage never ever bring your car here!

Bought a new Ford F-150 from Tom Ciccotti at Ferrario Ford in Elmira. No pressure and great price. Highly recommend you see Tom if you want to buy a Ford.

I had a great experience buying a car from this dealership. I live out of state and had to do everything by phone and email, but I worked with Larry and he was always very quick to respond to my questions and requests. The car was shipped to me shortly after I purchased it, and I'm really happy with how the whole process turned out.