Fiesta Mexicana Restaurant, Queens NY

As soon as I walked I was greeted with the vibe of friendliness, Mexican vibes. The decorations were really pretty. I had a good customer service with a kind waitress. Overall the food was terrific!

I always try to avoid certain restaurants because of my experience when I was a child. This is one of them. I remember I came into a different restaurant at 12 years old and they took a glance at me and walked away for 20 minutes. I stood there with no menu or anything for that time as if they didn’t want me there. I’m yellow in a Spanish area and I was never concerned about my race. But this was the first time I felt hate from another minority group for no apparent reason. This service here gave me the reminisce of the past I never want to be reminded. The food was good because the meat I chose for every taco had flavor. Sometimes the chicken is usually very bland. The food took a while but that wasn’t my main concern. If it was the food I would say 3 to 4 out of 5. I ordered a side of rice and beans and from the menu there was no cheese on top of the beans. Dairy being one of the top 10 allergies, it should be the restaurants main concern to switch it out because I can’t consume it. The beans had cheese on top of it and I told the waitress I can’t eat any dairy. She told me to take it out of the beans or if I need it switched they will charge me. This got me furious.
On top of that, they forced us to pay a tip of 15% mandatory. Definitely need to change the service snd possible this restaurant.
This location has been replaced many times before and prior there was an amazing seafood restaurant. Hope the service gets betters

Family order of 6. Took 40 minutes to get 5 dishes done for take out. While waiting three different people came in and ordered yet got their food first and left. This service is garbage. Plus the lady welcoming us told us the menu is on the counter since we were ordering take out. No menu was found and she pointed to it as we knew where to find it. It was a pamphlet. So disappointed as a first time customer. It wasn’t even busy only four people seated.

This restaurant was one of my favorites, but recently it changed drastically, to begin with there is only one waitress, who from her accent does not seem to be Mexican, she only pays attention to the men who arrive alone and has a disastrous and unprofessional attitude, it is because The restaurant has almost no customers, they should hire waitresses who are educated and professional in what they do. I went a week and a half ago, there was only one table, I don't know why the lady takes so long to serve, she just spends her time on her cell phone, the drinks are He brought it in 20 minutes and a little while later he brought the tortilla chips and salsa. That was the first thing he should have brought. It shouldn't have been half an hour. The food is good but there is only one cook and that's why the clientele leaves. They should fire the staff.that lady who serves reluctantly and look for someone else who does want to work. In the end we left because we had already waited 1 hour and a half. And the lady said that the food would come out in another hour because they were preparing the delivery orders. Very bad Mexican Fiesta, and I'm glad to know that I'm not the only one who has the same opinion as the disque Waitress lady.

Very over priced and a long wait for your order. For chicken quesadillas with chip and guacamole, a drink for one person was 36

I bought flutes and they disappointed me. So I understood why there are so few customers in the place!

Mexican food with excellent seasoning, and karaoke with simply mercy Friday, Saturday and Sunday from 7 pm to 1 am, see you

It is not a restaurant with authentic Mexican food. I think that the owners and those who cook have no idea what Mexican food is, but in short, we all have the need.

Bad service, the food takes too long, only one table in the restaurant 35mnts wait
raw chicken,

The truth is, as a Mexican I am super disappointed in the service that the Lady of Saturday gives after 1pm.
Terrible service, I took my friends from another country to eat and they got horrible service.
I'm never coming back.

The very despotic waitress does not know how to serve the public, very rude, otherwise good food and reasonable prices.

The waitress is very rude when you call and they answer very badly. Very bad service. And it is not said in the place.

The restaurant was wonderful the food is very good The place was clean The service was excellent The drinks were delicious everything was exactly how it should be in a little Mexican joint oh and the chips and salsa were perfect

Came here with my wife many times bc the food is very good… BUT the service is terrible. There is one female server that has the worst attitude. I once ordered a pickup for 6 tacos and when checking my bag, I noticed they only gave me one green sauce. I asked for an extra one bc it wasn’t enough for 6 tacos and the server refused! I paid $30 for tacos and they can’t even give you an extra green sauce? ! Refuse to go back since.

The food is delicious but the service is TERRIBLE. The waitress/cashier always looks very bad and disrespectful. Now I know why that place is always empty. The food and service at PUEBLA RESTAURANT is a thousand times better and it's just 2 blocks from this place.

The worst experience ever, the food was horrible and raw, my kids had food poisoning, wont be coming back!

The food is very tasty, the only bad thing is and the canteen atmosphere is terrible, which has been there more than twice that I have been, my wife and daughters need to leave quickly because of the bad atmosphere, a lot of noise and drunks.