Best Financial Institution New York: reviews, page 3

I attempted to use the ATM machine in Hammondsport, NY on Sunday and the machine took my card and would not return it. It also did not allow me to make...

Waited in the drive through for $20 cash because their ATM was out of service. Teller then took 10 minutes to give me cash after giving her my withdrawal slip...

Took 20 minutes at the drive thru because the teller didn't believe it was the check issuers signature! I was the only one in her lane and she...

Would not recommend. Went to Tompkins because they are a local business. Unfortunately they don't treat you like a local business. BONNIE is the...

DO NOT OBTAIN A COMMERCIAL MORTGAGE THROUGH THIS BANK! I do not understand their statements at all. Every month the interest payment should decrease...

Have been calling to make an appointment for investment opportunities including CDS and regarding my checking account for past 3 weeks. Every time I don't...

Rude lady that worked there made this bank to look very bad for me! Even that I bring them their letters that came to our mails. No thank u nothing...

I have been a customer at this for a long time. Last time I went there, the tellers there were no help and showed lots of attitude. They should be helpful...

Very difficult to work with. Little interest in working with the family to accmodate needs of 90 yr old mother

One word to describe the staff in this branch: AWESOME. The staff here is super nice. I came here about three times now and every time I’m met with...

For an ACTUAL bank they don't give you many options. They don't give cash advances anymore because they got rid of the cash machine...

They are liars, close my safety deposit box 2021 and moved from Astoria went back this week to close up my account they kept it open even if I have...

Do not use their ATM, especially when you're from out of state. It took my card over the weekend and when I stopped in Monday to retrieve it...

Wow you need help the one in queens needs you. In God we Trust. Amen I'm praying.

I would give zero stars if I were able to. Very unprofessional company. I received an unsolicited phone call from the managing partner. Needless to say...

Your account get hacked they take all your money two days before Christmas and these people are like oh well there nothing we can do maybe on Monday...

Driving thru takes forever to get the line down.u can see in the window the tellers be on their phones instead of conducting business.so unprofessional...

In the very recent past, my perception of the level of service had change because of one particular employee, and for Good reason… I’ve historically...

I would not recommend this bank to anyone. I am now four months into a vehicle loan and am still UNABLE to make an online payment. After many calls...

Terrible bank. They will lose your money, and then tell you they can’t do anything about it. Stay far away if you don’t want to lose your money.