Finger Lakes Animal Hospital, Canandaigua NY

My first interaction with this vet was unfortunately under the worst of circumstances; my old dog was dying suddenly and his normal vet was gone on vacation. It was a Saturday at 7: 00am, and we called everywhere we could to get him in. We knew he wouldn’t make it to an ER. FLAH was the only vet able to see him. Unfortunately shortly after we got there he passed, but I am forever grateful that they got us in, gave us a rundown of what was going on, and most importantly treated us like we’d been there all along as our buddy passed. It’s never an easy thing, but the staff was awesome.

When we down the line got our puppy, we immediately brought him here because we remembered how cared for we felt. He is now 7, and we love both Dr. Kurtz & Dr. Monacchino. We also have a business of ferrets and bring them there as well, and between all the pets, we’re always given the best of care and lots of patience. (I’m an anxious person who asks lots of questions!)

Our dog injured himself recently and needed ER care out in Buffalo, and Stacy and Dr. Monacchino have both checked in to see how he was doing/expressed relief when I would chat with them.

There is another vet within walking distance from our apartment, but we make the drive out to FLAH because we love them so much.

Thank you all for taking such great care of our fur babies! We love them and you all for everything you do.

Always so kind and attentive to the needs of my pets. Very transparent from the checkup to any procedure. The staff here are great!

I feel like this vet is in it for the money.my large dog ate 2 grapes, and she was acting 100% fine, but i called anyways just as a precaution.they told me that i should still bring her in, which i ended up spending $1000 on precautionary measures.they ran tons of tests, and gave her fluids.she was totally fine, and would have been fine had we done nothing, because all they did was tell me she was fine.but who can say no when your vet is telling you that your dog may be in danger.not to mention they were putting a muzzle on her without my knowledge, knowing l’m not comfortable with it.she is a bit scared of the vet and new people, but she has never once been aggressive.i’ve been coming here since she was a puppy, but l’m starting to see that they do not care about the well being of my dog, but rather themselves.

The staff is always so kind and they always take excellent care of my animals

We just got a new puppy, well 1 yr old Shi-Tzu. He visited Dr. Kurtz today and everything was great! Thank you for everything!

I have been with this vet for a long time. My fur babies and I really like the Drs here. The staff is friendly, caring, and always willing to help. If your pet has to have an overnight stay, the staff, and everyone will take care of your pet like it was their pet. If you have a question about something with your pet, they will answer it.