First Call Heating & Air Conditioning Service, Brooklyn NY

These guys are the best! They really know what they are doing and fixed our problem in no time. They returned my phone call right away and were able to come right over. Their rates are very reasonable. Considering that an air conditioner can be a major expense, it sure feels good that we can trust this company to do the right thing. Our unit is old and we will be needing a new one soon. We will for sure be having First Call Heating & Air Conditioning Service replace it.

I have used First Call Heating & Air Conditioning Service for my initial installation and routine maintenance for the past few years. The service is top notch. Customer service from the initial phone call all the way through the follow up after the appointment is phenomenal. The tech’s are always so professional, helpful and courteous. They are always transparent about costs from the start. I would recommend them to everyone. I will continue to use them in the future.

I picked these guys for my furnace installation. Office staff I dealt with was most responsive and polite I have experienced in a along time. Field crews, from estimator to technicians were polite, professional, personable, hard-working, informative. I was left with the felling they did exactly what they said they would do. I recommend them unreservedly!

Had Ken come out today, and from start to finish I was very impressed. He was prompt, thorough, professional and courteous. He took his time answering any questions I had, which were not many as he was talking and explaining everything as he went. Everyone that I know that has used Garnett has also been very pleased to do business with them!

Ken was very congenial and helpful when he came out to service our furnace and AC units. Because our appliances were getting old, he suggested options of what we could do to keep our home safe and us comfortable during each season. He was very knowledgeable and we felt good about the decision we made to upgrade our appliances.

First Call Heating & Air Conditioning Service has serviced my furnace and my sibling's today and he is cordial, professional and so very polite. We have used them repeatedly because of their incredible customer service and the quality of their service providers. They do a great job! Thanks.

We hired First Call Heating & Air Conditioning Service to perform regular maintenance on our HVAC system. Jeff was extremely pleasant and thorough, explained everything he was doing and why, and was noticeably conscientious of COVID protocols. We are very pleased with our experience with First Call and Jeff in particular.

I've been using First Call Heating & Air Conditioning Service for the past 3 years and they have been excellent. What I love the most is that I have the same technician each time. Ken is wonderful, extremely knowledgeable, and has years of experience. I had used another large company for the past couple of years and not only got a new technician every time but they tended to be young and inexperienced. I am very happy with First Call Heating & Air Conditioning Service.

I needed a second opinion on my ac unit as my current ac repair company told me my compressor was grounded and the whole system needed to be replaced. The wires on the outside unit were burned to a crisp. Ken showed up and asked to replace the capacitor and electrical connector to trouble shoot. This worked, and the bottom line, compressor low on freon which triggered the electrical issues. My house is colder than the north pole and I've saved thousands of dollars.

Remy addressed and investigated a question I had about the AC unit installed a few months back. He took the time to carefully explain the answers to me in simpler terms. He still does the regular service inspection and follow up on the AC unit. I am so content with him and the company at large. They offer comprehensive service and a first-rate installation. Well done!

First Call Heating & Air Conditioning Service technicians were knowledgeable and experienced. They were professionals who knew how to get the job done. I have used First Call Heating & Air Conditioning Service in the past for service issues as they are on call 24-7. They’ve actually sent a technician out to my home at 9: 30 in the evening. You won’t find better pricing for quality products. I would recommend using First Call Heating & Air Conditioning Service for your future HVAC needs.

Ken helped me to replace my furnace when my old one broke. They gave the best price when I was shopping, followed by great service when installing the equipment and after installation. They even offered me to replace my furnace nearly a year after when I complained about the loud noise. They truly care about their customers. I highly recommend First Call Heating & Air Conditioning Service.

First Call Heating & Air Conditioning Service installed 2 heating and air units in our home. The techs were very knowledgeable thorough respectful and professional. They all worked well together and their service was seamless. Thank you to these 4 gentleman for an job well done.

Our AC went off and my old unit company could not get someone out to my place. I sent a message to First Call Heating & Air Conditioning Service and they sent a technician immediately. The response was fast and he was at my doorstep in less than 30 minutes. Found the problem immediately and had it fixed within minutes. Rare to find service of this caliber! I will definitely be calling them for all my a/c and heating needs for as long as I live here!

We moved into a our new home that has central a/c and heating unit. We've never had this before and it wasn't working. I called their customer support. My husband was sick that day and I knew we couldn't be without heat for another night. They came out the same day and got our system up and running in no time at a very reasonable price! Awesome.

On one of the hottest days of the summer we were thrilled when First Call Heating & Air Conditioning Service showed up early to install our new air conditioner. The technicians were friendly, great with our grumpy old dog, patient with our hyper young dog and worked quickly and efficiently to make sure we had a proper foundation on which to install our unit. They checked to ensure we were happy and had no questions and left the job clean and tidy.

We had First Call Heating & Air Conditioning Service our place for furnace inspection as we had old furnace which came along with Valley House after inspection its confirmed that we need to replace this heating which they did with professional installation also guided me how to control humidity level in entire house they really had no issues with the product and furnace installation I will definitely recommend this company to use for heating and cooling system.