FirstService Residential Brooklyn

First Service and Inga our processor has been a pleasure to work with. Great professionalism and prompt service!

I had a great experience working with Sallyann Pollio from FirstService Residential Brooklyn. She was fast, thorough, and direct with me in a kind way that I very much appreciate so that my application package could be delivered in a complete and timely fashion. Sallyann made herself available to answer my questions and concerns and offered knowledgable solutions. Her email communications and support made it easy for me to be patient during this part of the application process. I would definitely recommend Sallyann Pollio and FirstService Residential to people I know in the future. Thank you so much.

Sally Ann Pollio is an exceptional Sr. Analyst of Transactions. Her professionalism, attention to detail, and dedication are truly commendable. She’s a valuable asset, making complex transactions seem effortless. It’s been a pleasure working with her.

I have worked with many Management Companies and many representatives from Management companies, none that even come close to Sally Ann Pollio! We have been working on a board package for a client of mine and she is so responsive and even took the time to call me to ask questions that she was unsure of. I truly appreciated her assistance to make sure my client’s package was complete so we can get her in front of the board and get her the co-op she wants! Thank you Sally- Ann!

FirstService staff were quick to respond, efficient and easy to work with, especially the lovely Sallyann Pollio, who was my case manager.
The forms need to be made more manageable, but even the tech help for that was great.

Sallyann Pollio provided excellent service for my application process with FirstService Residential. She responded right away and was very professional and courteous. Thank you Sallyann for a wonderful experience.

Inga Kilimnik our application processor is fantastic! She was prompt, courteous and truly helpful when my client needed to get her application processed. She is efficient and thorough in her review of all the documents and we are grateful to have her as the processor for The Griffin in Fort Greene, Brooklyn.

I recently submitted an extensive board application to Sallyann Pollio at FirstService Residential, and the process could not have gone more smoothly. She was very clear in her communication and responded in a very timely manner. Thank you, Sallyann, for your outstanding assistance!

I am an attorney practicing real estate law in New York for over 30 years. I have never seen a property management employee go so far above and beyond their job until my dealings with Patricia Anderson of FirstService Residential. I had a young, excited and deserving first time home buyer who would have lost her opportunity for home ownership were it not for Patricia's diligence, efficiency and most important her CARING. Patricia reached out to all parties and followed up multiple times a day to ensure the last minute late notice closing could take place. Patricia Anderson is a credit to her company and the whole property management industry!

Working with Sallyann Pollio was a complete pleasure, as she made the process easy, and seamless. Grateful for her input and help.

I just worked with Inga Kilimnik on the sublease and board approval package of my apartment and she was thorough, courteous, and speedy.

I am
Very thankful for first service residental group, especially Sally Ann Pollio, an Executive Administrator, she is very responsive extremely professional and knowledgeable person, she consistently responded to all of my questions. I only have a positive experience with Her? Thank You for so much Sally Ann agin and again

I closed on the sale of a property in Brooklyn yesterday and Sally Ann made the process as seamless and easy as possible. She was always responsive to my questions and her answers were always helpful and thorough. I cannot thank her enough.

The application process for a co-op is daunting. Sallyann's prompt responses and clear guidance were invaluable to us submitting a, finger crossed, successful application.

Ms. Sallyann Pollio has been very helpful in helping me with my UTA online rental application. The application process has many items to complete, but Ms. Pollio made the process easy. She was always patient, knowledgeable, and responsive! I sincerely appreciate all of her time and effort!

Do not hire this company under any circumstance. The customer service and record keeping is substandard. Questions are answered w/ questions. You pay for a service and you don't receive it. Therefore I strongly recommend that First Service is the last service you would hire. Good luck my fellow New Yorkers.

I've had a very pleasant experience working with Sally Ann on multiple sales and rental board packages in Brooklyn and Manhattan. She is very thorough and easy to communicate with.

It was a pleasure working with Sallyann Pollio. All questions were answered professionally and helpfully in a timely manner. The entire process went smoothly.