Five Guys, Plattsburgh NY

Had a double bacon cheeseburger with everything except steak sauce. Best burger I've had all year!

Amazing burgers. Love the malt vinegar on my fries. Milkshakes are incredible. I little pricey

So 4.5 would be appropriate. And frankly, if you know this is a fast casual atmosphere, it's really a 5. Food was crazy tasty. Fries are our favorite. Was mostly fast (was busy too). Place was bright if a bit disheveled.
Bottom line, you are going to get what you expect and you are going to love it.

Going downhill. I love their fresh, tasty burgers, but their claim is that all burgers are well done.definitely not true. Sometimes the centers are slightly pink which is medium-well, not well done. Take out this evening.
1. I asked for extra well done. Pink
2. Fries were super greasy. By the time I brought the bags home, the grease was literally dripping from the bag.
3. Had one regular fries and one large Cajun fries. They forgot the seasoning.
Counted at least 5 employees there and it wasn't busy. No excuse.

Did I just pay $19 for a single cheeseburger, small fries and soda?

Haven't gotten the food yet but being that I'm still in shock from paying perhaps it's better to wait.

How people can afford this is beyond me.

Always a great meal when i go to five guys. The burgers are delicious and the fresh cut fries are fantastic, especially with some malt vinegar on them.

Poor staffing.no one greeted me or even bothered coming to register. Employyes with no gloves on scratching their face and then handling food.puke.thanks for ruining this place for me

I rarely write reviews but Charlene was exceptional. She walked an older couple out to their car and it took quite awhile but she was so patient and respectful. Just one of those moments that really stood out.

Great burgers and fries, quick service and I've always found the employees to be friendly and responsive. I generally order online AMF go right in to pick up.

I ordered double cheese burger, fries and lemonade without sugar. All delicious.
They have a variety of soft drinks

It's hard to beat a Five Guys experience and this location is no exception. Excellent food and great service make stopping a no-brainer.

Today I ordered a cheeseburger with mayo ketchup onion lettuce and pickle and a small fry. I got it to go, so when I got home I opened my bag to a plain cheeseburger and burnt fries. Was very disappointed because I love this place. Maybe it was just a bad day today.

Great team working together to get the orders out in a timely manner. I love creating my own milkshakes here.

Burger had a pink hue, fries were crunchy, but still raw and listened to an employee complaining about the other manager the entire time I waited for my meal which delayed my meal from coming out because he was too busy complaining than getting the orders out in a timely fashion.

The service was absolutely fantastic! The lady at the cash register who took our order was very friendly, patient, and efficient. The burger was greasy (in a good way), smothered in toppings, and absolutely delicious! They definitely have the best fast food burgers in Plattsburgh.

For the longest time, my favorite burger was Wendy's. I still love Wendy's, but because of 5 guy's, Wendy's comes in at number 2 now.