Furnace Doctor NY

Gentleman who showed up and took an hr or so to figure out what was the problem. Great employee helped out with th Ed problem. Thankfully, not a big deal

Could not be happier with my experience working with Furnace Doctor, Kieth was invaluable to discuss options with, Phil was both knowledgeable and friendly, and Matt saved the entire project with his experience.

What was initially a inquiry into an upgrade quickly turned into a replacement when my unit (somewhat expectedly) died. Furnace Doctor was here the same week to take a look, and had me up and running the following week. My older house threw it's challenges at them like all upgrades I put in, but Matt and Phil worked through all of them and the new system is running silently.

I will definitely be calling back for some ductwork upgrades in the future.

Colleen Fiorilla replaced a blower motor in our 13 year old high efficiency furnace which only gets used seasonally. We had 2 other HVAC repair people tell us we needed a new furnace. Colleen assessed our furnace thoroughly and found all other key parts in good condition except for the blower motor, which she replaced. While that was still an expensive part and complicated to replace, it was a fraction of the cost of a new furnace. We appreciated her genuine desire to find the best possible solution for her customer rather than taking the easiest (and most expensive) route. That is what great customer service is all about - thanks, Colleen and the Furnace Doctor!

Can't say enough good things about these folks. They were out within hours of my call for a surprise repair, fixed the problem quickly and were incredibly reasonable on the price. The guys that were out explained everything they were doing so that I easily understood the problem and what it would take to fix it.