GameStop, Saratoga Springs NY

Kelly (the man with self-inflicted wounds on his left arm and "arts and crafts" tattoos.) is possibly the worst human being I've ever come in contact with. Congrats

The customer service is the worst, I tried to buy play station money, put it on a receipt, the two employees continued to lie to me, cause they did not want to do there job, continue talking telling me this is what you get. I walked out called other game stops, two actually they told they are lying to me, then I called 800 number, told me the same.this store became the biggest joke.they should put down there phones, try listening to customers, instead of talking over them and talking down to them.

Kelly was super nice and helpful, answered any questions we had. It took awhile to get our games traded in and he was even nice enough to grab us the display item instead of grabbing one out of the back to save us sometime.

Good selection of new and used games.good place to get Pokemon and magic cards. Fair selection of collectables and funco pops.

Lady that works there sells you broken controllers and won’t return/exchange them no matter what. Stuck with two broken $44+ controllers.

GameStop is a solid staple of my household. We preorder often and trade in used things. They are a little more expensive then other small shops, but the size of the franchise means you can find what you are looking for. All the stores are connected and they can ask the store in Clifton park to hold the game you want when you visit it's shop in Wilton. Great utility. Also for this specific store, I love all the staff here. Always friendly and can get a good banter when they aren't busy.

Worst Gamestop around! Order new games on December 10th and they guaranteed them to be delivered to me before Christmas! That didn't happen! Finally received them today December 30. Opened the package they came in and they were opened/ used games and we paid for new. Called the store and talked to a female that was working and she wouldn't do anything to help!