GameStop, Rochester NY
| Address | Northgate Plaza, 3876 Dewey Ave, Rochester, NY | ||||||||||||||
| Phone | (585) 865-2332 | ||||||||||||||
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| Website | www.gamestop.com/store/us/ny/greece/7614/northgate-plaza-gamestop | ||||||||||||||
| Categories | Video Game Store, Collectibles Store, Electronics Store | ||||||||||||||
| Rating | 1.9 7 reviews | ||||||||||||||
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Collectibles Store GameStop reviews
7Everytime I go into the store there is only one employee working and he's always on his phone recently 2 hours before closing at 7 o'clock there was a sign on the front door saying "be back at 8: 30" which is 30 minutes before they close. Thats an hour and a half break
Went in to do a trade in & instantly got questioned by the manager who after drilled me with questions said that he couldn't help me because his registered was closed. After I waited in line to do my trade in with another employee (who was great!) he then opened his register to help other customers. Meanwhile my console is being tested for trade in the manager continues to press the other employee to make sure my console wasn't blacklisted. I felt targeted. Horrible customer service by the manager Brandon.
They are supposed to close at 8 on a Sunday. I got there at 7: 20 and the doors were locked.
Saturday, May 13,2023. Arrived at 7: 50. Sign on door said on break be back at 8: 00. Waited until 8: 20 no one back from break. Waste of time. Saw 3-4 other customers leave. A few said they're going to Walmart to buy their game.
Is this the Dewey Ave Game Stops Reviews. I went in to scope the baby yoda (Grogu) merchandise. Bought a bunch of the minis to add to my collection. A girl was working at the time don't remember her name but she was very helpful and easy to talk to. She showed me around the small store showing me all the Grogu (Mandalorin) Stuff. Not often do you see another female at gane stop or into gaming one working the shift and knowing about everything I was asking her impressed the heck out of me. Us girls got to stick together. I need to stop back in and get the newest mini's that are out.
Sold me a fake switch console, joycons we're off in color and couldn't connect to the device, also couldn't charge and stay charged properly. No Nintendo logos anywhere on device or dock. The screen didn't turn on and audio was off in handheld mode and would only respond while connected to the TV but even then there was drift and would shut off after 5 minutes. This is all within day 1 of a new console. When I called they told me they could not refund or replace even with my 1 year warranty. Went to GameStop in gates and had a great experience.