Garber Chevrolet Webster Service Center

The staff is helpful. I asked to have my battery replaced. They tested the current one twice and said it was still good. I appreciate their honesty and will be back when I need more work done.

We had our 2020 Outback serviced for our 60,000 service. Thank you to Colin for explaining and reviewing all the aspects. Very satisfied!

If the truck we purchased wasn't such a good deal close to home, I would not have went through with the purchase. They seemed rather careless and forgetful. Definitely didn't have all their stuff together. The guy that claims he has been doing this for 20 years really upset me with his carelessness. Assumed I didn't want the GAP insurance and we had to sign paper work all over! We ended up financing a lot still after a hefty down payment. Still have a high payment AND he "forgot " to add in the money we put down on the vehicle to the paperwork! Unbelievable! We were supposed to get a friend's and family discount and after later doing the math, didn't get that. If they don't get the package they want you to get, I guess the discount doesn't matter. They gave us a IOU, however would not sign anything saying that it would be taken care of! They called to have my husband come in and the people weren't there and needed to again reschdule! Work has still not been completed. I am not pleased with the experience with Garber at all and I will not return. For future purchases. I'll stick with Ide.

Employees were extremely nice. Not sure if my issue was resolved - squeak under the car - but I trust them that the tail pipe is not going to fall off.

Jack MacDonald is always willing to take the time to clearly explain the work needed or to be done. He’s very responsive to the needs of the customer.

I needed service the day before Thanksgiving. The dealer was able to get me in, the service tech determined the problem, and it was fixed in short order. I was very happy with the service and the thoughtfulness of the staff.

Collin was very accommodating and pleasant. I appreciate his courtesy and follow through regarding the delay with getting my parts. The loaner car and the ability to get me in with such short notice is greatly appreciated.

Everyone is so courteous and helpful! Always manage to accommodate me even with short notice. Appreciate this service!

Great service appointment! Ashley very professional, in and out quickly, even washed my Subie. Highly recommend.

Honored a good coupon deal from prior month and a freebie promised by former owner of Doyle Subaru. Appears to have performed service as promised.

I needed an urgent tire repair and Ashley my service advisor was able to track down the warranty information from across the country, got my tire fixed that day and saved me tons of money! Excellent service!

Always a great experience at Garber. Was in and out for my routine maintenance. Even had a couple snacks!

Professional and friendly staff that I would definitely recommend for Subaru work. Great experience!

Simple oil change, inspection and tire rotation at 23,000+ miles. Car was washed and back in less than an hour with no appointment as I happened to be in the area and it did need a NYS inspection.

I am very happy with my recent purchase at Garber. Elvis is patient, thorough, an overall terrific guy.

I bought my new 2023 Forester from Garber Subaru and I couldn't be happier. My sales guy Len Ciatti and the rest of the staff made my shopping and buying process a breeze. Everyone here is open and down to earth and I was able to accomplish everything I set out to in buying a new car.

I recommend the entire team of professionals working here together to meet the needs of every customer. I leased a 2023 Subaru Forester within this month and needed assistance with my vehicle. Discovering that I needed to check one of my tires, the cause was a nail embedded. I was pleasantly surprised to learn that the service department was open on Saturday and agreed to take me without having to make an appointment. The staff were friendly, competent in repairng the tire from the inside out, assuring me it will not give me any issue in the future.
I was convinced that I wanted a Subaru from the start - this is my first one and I will remain with not only the manufacturer but also this dealership in the future - no questions asked - no doubts! Kudos to all of the employees who work so well together here on Ridge Rd, in Webster, NY

Went in for oil change and tire rotate plus air top off. Service advisor noted the tires were nearing end of useful life but did and charged me for a rotate anyway instead of suggesting we just skip it on thin tread tires. Never topped off air psi. Had to do it myself when I got home.

Service Department personnel are very friendly and helpful. I've been there several times, and some of them even remember my
name. Best service department I've ever dealt with.

Been using Garber Subaru since buying my 2022 Forrester. Service has been quick and pleasant. Service folks always gave me a rundown of what to expect and the results of the service.