Garden OB/GYN Lake Success OBGYN Long Island, New Hyde Park NY

Dr. Casey was great. She has good bedside manners. She is very knowledgeable and attentive. I didn’t feel rushed and she made sure she answered my questions. She’s the best!

The wait time was minimal and the Doctor was excellent. She explained every step of the procedure.

The office is clean and orderly. I was seen on time. The waiting room wasn’t packed. The staff were also so friendly.

My main issue with the practice is their lack of follow up and through. It’s non existent. I’ve been a patient now for going on two decades. Since I generally have no issues with a once a year visit, I accepted the pain not getting any calls returned. Gradually I managed their lack of follow through by doing all my labs off site so I can get my results from the off site location. I also recently started getting my sonograms off site too so I could get my films and reports in an official/ professional manner.

Now that I’ve started tracking a matter every 3 months the lack of follow through is becoming way too painful. This is not how the practice started so it’s so sad to see the quality of care go so far down. Now my mental health is suffering from the lack of follow through. Recently I was advised to seek another practice that just returns calls and makes sure your medication is sent to the pharmacy. It seems that unless you are in front of a doctor and they can bill the service, they do not work on your case. You almost have to make an appointment just to have someone call in a prior approval on a medication or a refill. This borders on malpractice. I’m not even sure I really have a matter than requires this 3 month follow up. Now that I’m going to start going off site for the sonogram, I will find out if these 4/year visits were just a money grab or a real issue.

If I could give them negative stars I would. They almost killed me and my son with their completel incompetence and general lack of knowledge. I was straight up dismissed about my very obvious signs of preeclampsia that I was constantly contacting the doctor about. I ended up being admitted to the hospital with severe preeclampsia with kidney damage which turned to HELLP syndrome. Which forced me to deliver my baby 7 weeks early and he required a 2 week NICU stay. The lack of care or compassion once I brought to their attention what occurred was astonishing. I wouldn’t recommend my worst enemy to go there.

Today I received good care, I received medical information, they were kind to me and I left the consultation satisfied.

I would never recommend anyone to this OB/GYN practice. While the doctors are qualified and kind, the office management is horrific and disorganized. Appts are overbooked, and patients wait in the lobby and made to feel like cattle as they are moved from one part of the office to the next. Misinformation is the name of the game at this practice. Doctors are never available when expected. Don't come here. Would recommend Mount Sinai (also in Manhasset area) over this hell hole.

I am pleased I chose Garden OBGYN. Today was my third visit, and once again, a very pleasant experience; the clinic is clean and well-organized, and the staff is friendly and efficient. Dr. Culotta is kind, gentle, and simply a lovely person.

Only two people said hi. The woman at the front desk didn't. They acted like they were going through surgery. Unfriendly. Even in the operating room.

I truly lucked out when a friend referred me to Garden OB. I was about 11wks when I started with them & now just a few short days till I’m due. Every experience has been great. The facility itself is decorated nicely & welcoming with comfort in mind. All rooms & bathrooms are always very clean. The staff themselves are warm, welcoming & professional. The sono techs are knowledgeable & friendly. I see Dr. Culotta & she’s also very awesome. She’s warm, she listens & it’s easy to feel comfortable with her. Truly the only negative is that she won’t be the one actually delivering my baby boy. This place has been a godsend though & it’s super easy to get appointments. They don’t make you wait 3wks to see them. If I’m ever prego again, I wouldn’t think twice about using Garden as my OB

All very professional and knowledge in their field!
I would highly recommend this office.

Pamela Keefer at Garden OBGYN is an absolute rockstar! She goes above and beyond to provide exceptional care and support. I can't express enough how grateful I am for her expertise and genuine kindness. And it's not just Pamela, the entire staff at Garden OBGYN is top-notch. They're always there to lend a helping hand and make you feel comfortable throughout your visit. From the moment you walk in, you can tell they genuinely care about your well-being. It's no wonder I'm willing to drive the extra distance to see them. They truly deserve a 5-star rating for their exceptional service!

This is absolutely the Best service for all and any female concerns!
Dr. Mazlin and the entire staff are capable, caring, and professional

Lied about tests performed, given the run around 3 weeks after appointment.

I had an appointment on 7/23 to check my blood and ovaries since I was diagnosed with PCOS a year ago. I mentioned no less than 5 times during my visit that I needed my insulin checked. I was assured by the doctor AND the phlebotomist that my insulin would be checked. (Not to mention the fact that I felt rushed and dismissed and not listened to when I mentioned mt symptoms, as well as when I asked about the cysts on my ovaries after my ultrasound the doctor didn't answer me after asking multiple times.) After results were posted a few days later, there were no insulin results. I called, texted, and messaged through patient portal for OVER A WEEK, and everyone said "Oh it's just not posted yet, let me get that posted for you. " After waiting forever I finally got the office manager. She said "Oh, they didn't test the insulin. " So needless to say I was furious.they ordered a lab requisition so I had to go to an outside LabCorp to get MORE blood work done on August 10th. Appointment was 7/21 and it took until August 10th to get ANYTHING done that I needed.

Fast forward to today, August 14th. The insulin results were available on the 11th, I messaged and texted asking for information on interpreting the results. I was told that someone from the lab would be reaching out to me. I have heard nothing and my message on patient portal has not been responded to. I am disgusted with how irresponsible this entire experience has felt and how dismissed I have been. This used to be an amazing practice before COVID and I don't know what happened. I am so beyond disappointed.

I did a thorough search on places that assist older women who conceived via IVF for quality care and attention. At first I received that and all the staff were thorough with each visit. Things got complicated when I had series of abnormalities showing in the sonogram. Without divulging too much information, all of the test came back normal/negative results, yet unfortunately my own health was at risk. It was addressed once I was at the hospital but I’m utterly surprised that it was not at Garden OB/GYN. Again, I consulted here with the hopes that they would be attentive not just for the baby but for me as the mother, especially as a POC. I felt that my health was not a concern until it was a little too late.

This location is much nice and bigger than the Forest Hills Location. Everyone was friendly and took care of me, their ultrasound tech was much more knowledgeable than at Forest Hills. I have to travel to both locations but I prefer this one

The visit was great. Mea was awesome. I’m a hard stick when it comes to drawing blood. She took her time and found my vein. Glad they have Saturday hours.