Gary Pools & Leisure, Buffalo NY

Found the parts ive been looking for formy Jacuzzi whirlpool bath tub.ive been looing every were even on line.for two months. The ones i got off line were the wrong ones three time.

Tyler is an incredible staff member here!
He helped me so much to get my pool up and running.
Very personable and professional.

Had to get quite a few parts this year to open my pool and the employees there we very helpful. They also have a good selection of jacuzzis, pool tables, and foosball tables, etc

This place was probably really nice back in the day. It seems old and beat up. The employees aren't too helpful and they're slightly disorganized. This will most likely be my first, and last trip to Gary pools.

They always have what I need. The parts and service department is amazing. As busy as those guys are they always have time to listen to what your problem is and try to figure it out with you.

The Niagara Falls Boulevard location was great. They have the techs and parts store here if you need anything repaired

Stopped in to check out a hot tub, as we are deciding between 2 models. After the salesman asked me if I was dreaming, we left the store. Wasn’t a professional environment at all from the second we walked in. Then getting talked to like I can’t afford a hot tub by some young kid was the last straw. I will be going to Pool Brite to spend my money this week.

Tyler was fantastic. He came to my house and repaired my hot tub. He knew exactly what needed to done He gave me great advice too The price was much less than I would have spent on a new pump. Will call him again for any needed repairs or products in the future. Thanks Tyler!

Very helpful service, they were willing to help me figure out a solution for my pool in a not so conventional way when I want sure exactly what I needed and the part didn't really exist. They helped come up with a solution that worked

It's Okay. Staff never seems to happy to be working there so could be a management issue, I'm guessing. If it was just one person I could point the finger there but multiple employees just seem grumpy or uninterested in the pool and pool accessories sales business. The exterior could use some work too, building and road sign look rough.